Engagement Analyst - People, Workforce & Rewards
About The Position
The Engagement Analyst works alongside People, Workforce, & Rewards (PWR) engagement leaders to streamline processes, strengthen coordination, and provide high-quality support. The role conducts research, organizes information, and delivers practical solutions to help engagements run efficiently and meet client needs and initiatives. The analyst supports PWR engagement teams through tactical planning, communication, data analysis, strategic initiatives, resource coordination, process improvement, and client and leadership meeting preparation. The role also tracks engagement performance and operating metrics, coordinates information across stakeholders, and communicates directly with clients as needed. This is an exempt role that may require working more than the standard 40-hour work week. Plante Moran follows a “Workplace for Your Day” model: a principally in-person approach that allows staff to work with their supervisor and team to determine their optimal working environment each day. The position is listed across offices in Colorado, Illinois, Ohio, and Massachusetts. The compensation range is $85,000 to $120,000.
Requirements
- At least 8 years of professional experience; senior-level administrative support, project coordination, or related experience is preferred.
- Bachelor’s degree in business or a related field.
- Ability to exchange information with people who have inquiries and to work in a high-stress environment.
- Ability to exercise sound judgment within broadly defined procedures and practices.
- General business knowledge and experience managing multiple projects and client relationships.
- Proactive self-starter able to work independently under minimal supervision.
- Excellent communication skills, including the ability to explain complex concepts clearly and concisely in the client’s business context.
- Ability to research, organize, and deliver solutions that help partners and teams execute strategic initiatives.
- Ability to design and deliver compelling client presentations and communicate persuasively under pressure.
- Strong organizational skills, including managing multiple client demands, meeting deadlines, delivering quality work within budget, and balancing client, practice development, and administrative needs.
- Analytical ability to understand business processes, identify client needs, and translate them into practical, efficient solutions.
- Strong interpersonal skills, including building positive relationships at all levels, addressing difficult issues diplomatically, and explaining financial or technical information to non-financial audiences.
- Ability to coordinate information flows across stakeholders, synthesize information, develop practical solutions, and balance strategic perspective with attention to detail.
- Skill in leading presentations and facilitating focused, productive discussions.
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, and ability to work effectively in systems such as WorkDay, Dayshape, and Power BI and use technology to improve efficiency and client deliverables.
- Legally authorized to work in the United States without sponsorship, except for qualified candidates bilingual in Japanese and English or Chinese and English.
Nice To Haves
- Experience with pension funds and calculations.
Responsibilities
- Coordinate and support tactical action plans for PWR engagement teams, adapting to changing client and business needs.
- Develop and implement communication strategies that facilitate collaboration across teams and stakeholders.
- Analyze PWR engagement data and key metrics to support project progress and achievement of objectives.
- Drive leadership-assigned strategic initiatives and special projects, identifying and applying engagement best practices.
- Collaborate with cross-functional teams, subject matter experts, and firm resources to support engagement goals and client needs.
- Partner with learning and development professionals to align tools, processes, and training with PWR engagement needs.
- Assist with resource coordination and efficient workflows to improve engagement efficiency.
- Support a consistent client experience through timely communication, deliverables, and project coordination.
- Identify opportunities to improve engagement processes, tools, AI, and resources.
- Communicate with PWR management and engagement teams across the firm.
- Track and report engagement performance and key operating metrics established by leadership.
- Prepare for and participate in engagement, client, and leadership meetings, supporting discussion, follow-up, and documentation.
- Communicate directly with clients as needed or requested.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Flexible Time Off
- Predetermined holidays
- 401(k) plan
- Flexible benefits plans
- Business-related travel, lodging, and meal reimbursement
- Pension plan for eligible administrative and paraprofessional staff
- Discretionary bonus plan for eligible staff
- Some contingent staff positions may elect health insurance and receive limited paid sick time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
