Engage Life Coordinator

Holiday by Atria - Quail Run Estates•Agawam, MA
•$18 - $22

About The Position

The Engage Life Coordinator develops and implements programs that interest and delight residents, enhance their lives, and support their active aging lifestyle expectations. The role collaborates with residents to customize meaningful opportunities and helps residents stay connected to one another, the community, their interests, and the wider community. It also supports community operations, events, resident transportation coordination, and public relations.

Requirements

  • High school diploma or GED.
  • One to two years of related experience coordinating, planning, and executing group activities and events.
  • Communicate effectively in English, verbally and in writing, with residents, staff, and vendors.
  • Ability to proficiently operate standard office equipment.
  • Valid driver’s license with a good driving record.
  • Meet and comply with the Company’s Motor Vehicle Policy standards.
  • Proficient computer skills, including Microsoft Word, Outlook, and Excel, and the ability to use an iPad/tablet and other technology devices.

Nice To Haves

  • Associate’s or bachelor’s degree.

Responsibilities

  • Lead assigned Engage Life programs and develop daily, weekly, and monthly plans.
  • Create opportunities that connect residents with one another, the community, their hobbies and interests, and the outside community.
  • Teach and lead exercises and assist residents with proper use of fitness equipment.
  • Engage and motivate residents to participate in programs, including residents who may be confined to their apartments.
  • Welcome new residents, include them in activities, and introduce them to others with similar interests and backgrounds.
  • Implement Company-designed programs as outlined.
  • Inform residents about upcoming activities and maintain a current schedule of events.
  • Prepare and publish a creative monthly program calendar within Company timelines.
  • Support Operations in achieving customer satisfaction scores that meet or exceed Company standards.
  • Conduct community opening and closing procedures as scheduled.
  • Act as manager on duty as required.
  • Participate in community public relations, collaborating with Support Center public relations and preparing local positive publicity stories.
  • Coordinate departmental needs and goals within the specified budget.
  • Hire, train, supervise, coach, develop, and performance manage the community Driver, coordinating transportation schedules and outside events to meet residents’ needs.
  • Assist with recruiting, training, and managing volunteers where applicable.
  • Help plan parties, events, activities, seasonal and holiday decorations, birthday celebrations, and life-event celebrations for residents.
  • Maintain clean and organized activity spaces and work areas.
  • Perform other duties as needed and/or assigned.

Benefits

  • Medical coverage options
  • Dental coverage options
  • Life coverage options
  • Vision coverage options
  • Paid holidays
  • Paid time off
  • 401(k) employer match
  • Career development, including tuition reimbursement for US-based communities, professional training programs, and mentoring opportunities
  • Employee recognition programs
  • Referral programs
  • Employee discounts
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