Energy Management System Administrator

City of Lubbock • 402 Municipal Drive Lubbock, TX

1d

About The Position

The Energy Management System (EMS) Administrator administers and maintains the specialized applications, operating systems, databases, networks, cybersecurity controls, hardware, and other operational technology that support LP&L’s SCADA-EMS environment. The role helps ensure continuous and secure electric system functionality while supporting NERC CIP compliance, cybersecurity, disaster recovery, system reliability, and emergency response.

The position has a four-level career progression reflecting increasing technical proficiency, independence, cybersecurity and compliance responsibility, problem-solving capability, and ability to train and lead others. Placement depends on qualifications and demonstrated proficiency. The administrator works with technical and operational teams to address complex systems and build expertise in electric utility OT, cybersecurity, and regulatory requirements. Work may include off-hours and 24/7 support based on operational needs.

Requirements

• Meet the minimum qualifications established for the assigned progression level.
• Bachelor’s degree in a relevant field, or a minimum of four years of experience in IT administration, cybersecurity, regulatory compliance, or electric utility OT SCADA/EMS systems.
• Meet NERC CIP-004 personnel risk assessment requirements and ongoing requirements.
• Complete a seven-year criminal background check, identity verification, and a Personnel Risk Assessment before a final job offer; satisfactorily complete applicable NERC CIP-004 requirements every seven years from employment or the last PRA.
• Knowledge of SCADA-EMS/OT environments, bulk electric system operations, and transmission, substation, and distribution systems sufficient to support assigned technical responsibilities.
• Knowledge of applicable NERC Reliability Standards, NERC CIP Standards, ERCOT requirements, BES Cyber Assets/BES Cyber Systems, and relevant cybersecurity principles.
• Knowledge of networking, security event monitoring and response, server and software administration, system troubleshooting, and critical infrastructure security.
• Ability to analyze complex technical issues, communicate technical information clearly, collaborate across teams, maintain accurate records and compliance evidence, and perform effectively during system disturbances or emergency conditions.
• Ability at advanced levels to train and mentor other EMS Administrators, lead cross-functional technical efforts, and serve as a subject matter expert for EMS administration and NERC CIP compliance.
• Ability to meet the physical requirements, which may include standing, walking, bending, kneeling, pushing, pulling, reaching above, at, or below shoulder height, upper-trunk movement, occasional crawling, and lifting and carrying equipment up to 100 pounds.

Nice To Haves

• Experience with Linux/Windows system administration and relational databases such as Oracle/SQL.
• Experience with NERC Operations, Planning, and CIP compliance practices, including audit administration, self-certification documentation, self-reports, and mitigation plans.
• Experience with IT security, networking, systems administration, application development, and Energy Management System operational processes and procedures.

Responsibilities

• Administer, monitor, maintain, upgrade, optimize, and troubleshoot SCADA/EMS servers, workstations, applications, databases, networks, and supporting OT infrastructure.
• Perform capacity planning and performance tuning.
• Carry out assigned NERC CIP compliance responsibilities, including documentation, evidence collection, audits, reporting, RSAW reviews, policy and procedure reviews, and regulatory support.
• Maintain cybersecurity safeguards for EMS/OT assets, including network and firewall controls, security monitoring, assessments, and incident response preparation.
• Develop, maintain, and test disaster recovery and continuity capabilities.
• Respond to system failures, emergencies, upgrades, drills, and restoration scenarios.
• Coordinate with Operations, Engineering, IT, Compliance, and vendors to resolve technical issues and support reliability, security, and evolving system requirements.
• At advanced levels, train and mentor administrators, lead complex technical initiatives, and provide senior EMS, cybersecurity, and compliance subject-matter leadership.
• Maintain required continuing education, certifications, qualifications, and training for the assigned progression level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level