Energy Efficiency Program Account Manager
About The Position
CLEAResult is seeking an Energy Efficiency Program Account Manager in the Reno, Nevada area. The role represents CLEAResult to customers, contractors, and partners by building relationships, supporting program participation, and driving energy savings across multiple energy efficiency programs. This is a field-based position supporting retail, residential HVAC, and other energy efficiency initiatives across Northern Nevada, combining customer engagement with administrative responsibilities. Regular travel throughout the territory is required, approximately three days per week, with occasional longer trips a few times per year. The role may require meeting applicable DOT qualification requirements and complying with federal, state, and local transportation regulations. Candidates must be authorized to work in the country where the position is located without employer sponsorship or support, and successful hires must pass pre-employment checks.
Requirements
- Experience in account management, sales, or customer-facing roles.
- Basic proficiency with Microsoft Office and general computer tools.
- Ability to track, document, and manage customer interactions and data.
- Strong organizational skills and attention to detail.
- Strong communication and relationship-building skills.
- Self-motivated and able to work independently in the field.
- Adaptable and comfortable managing multiple programs and priorities.
- Accountable and organized, with strong follow-through.
- Problem-solving ability and a customer-focused mindset.
- If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
- Authorization to work in the country where the position is located without employer sponsorship or support.
- Successful completion of pre-employment checks.
Nice To Haves
- Experience working with contractors, construction, or building trades.
- Background in B2B sales or technical product sales, such as HVAC, building materials, or equipment.
- Familiarity with energy efficiency or utility programs.
- Ability to understand and communicate basic technical information.
Responsibilities
- Maintain and grow customer accounts while supporting program participation and savings goals.
- Represent the company locally and on site to customers and contractors, encouraging participation and resolving issues.
- Support retail, residential HVAC, and other energy efficiency programs.
- Travel throughout a defined territory to visit customers, contractors, and retail locations.
- Verify installations, inventory, and program compliance during site visits.
- Explain program requirements and processes to customers and contractors.
- Document customer interactions and maintain accurate records in program systems.
- Troubleshoot issues and recommend solutions based on program and customer needs.
- Collaborate with internal teams to support program success and identify growth opportunities.
Benefits
- Medical, dental, and vision insurance.
- Company-paid health care concierge service.
- 401(k) with company match.
- Paid vacation, sick, personal, and parental leave.
- Paid volunteer time.
- Employee Recognition Program with points redeemable for gift cards.
- Employee Assistance Program.
- Access to on-demand training courses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
