Energy Efficiency Program Coordinator
About The Position
WECTEC Staffing Services is seeking a Project Coordinator to support Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization in Minneapolis, Minnesota. This is a primarily remote position with one required in-office day each week, on either Monday or Friday. The position reports to the Manager within the Energy Efficiency and Demand Response organization. The coordinator supports high-volume rebate processing and program administration across residential and limited commercial programs. Work spans multiple programs, with responsibilities shifting according to seasonal demand and program volume.
Requirements
- 1–3 years of professional experience in operational processing, program administration, data entry, or a similar high-volume environment.
- At least 1 year of experience working in a shared-queue or high-volume processing environment.
Responsibilities
- Process high-volume rebate applications and work orders for programs handling tens of thousands of transactions annually.
- Manage work from shared Salesforce queues, generally processing requests from oldest to newest.
- Validate customer eligibility, qualifying equipment, program requirements, and incentive amounts.
- Review applications submitted digitally, as PDF documents, and by physical mail.
- Use Salesforce dashboards to monitor workload, progress, productivity, and program quotas.
- Coordinate with third-party vendors, including Hunt Electric, through Salesforce, email, and chat.
- Support residential rebate workflows and assist with commercial programs.
- Process regulated rebates and incentives.
- Collaborate daily with team members in a primarily remote environment.
- Identify opportunities to improve processes and increase operational efficiency.
Benefits
- Comprehensive health and income protection benefits (for most qualifying positions).
- 401(k) Savings Plan.
- Paid vacations for qualifying positions.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
