Energy Efficiency Program Manager

CLEAResult • East Lansing, MI

1d • Remote

About The Position

CLEAResult is seeking a results-driven Program Manager to lead the delivery of commercial and industrial energy efficiency programs, with responsibility for operational excellence, customer satisfaction, and business growth. The role is the primary point of contact for clients and oversees cross-functional teams to ensure program performance, profitability, and strategic alignment from launch through completion. Programs and contracts typically generate $2M–$5M in annual revenue.

The position is remote, with a strong preference for candidates based in or near Michigan. The role includes leading and developing team members, managing client relationships and program operations, and supporting growth and innovation. If applicable, the employee must meet DOT qualification requirements and comply with applicable transportation regulations. Employment is contingent on passing pre-employment checks. Applicants must be authorized to work in the country where the position is located without employer sponsorship.

Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• 5–8 years of program, project, or client management experience managing complex initiatives.
• At least 2 years of people leadership experience, including coaching, mentoring, and performance management.
• Proven success managing client-facing programs, contracts, budgets, and cross-functional teams.
• Strong financial acumen, including experience overseeing program profitability, forecasting, and operational performance.
• Exceptional relationship-building, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining quality and customer focus.
• If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
• Must be authorized to work in the country where the position is located without employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Experience managing utility, energy efficiency, sustainability, engineering, technology, or consulting programs.
• Demonstrated ability to lead programs involving significant complexity, organizational change, or new client implementations.
• Experience supporting business development, contract negotiations, or strategic growth initiatives.
• Experience using project management and CRM software, including Salesforce, monday.com, Microsoft Excel, and PowerBI.
• Based in or near Michigan.

Responsibilities

• Lead the execution and management of one or more client programs and contracts.
• Serve as the primary client relationship manager, ensuring contract compliance, customer satisfaction, and successful program outcomes.
• Develop and manage program plans, budgets, schedules, forecasts, and performance metrics.
• Coordinate and lead cross-functional teams, including engineering, operations, software development, marketing, analytics, and other stakeholders.
• Communicate regularly and clearly with field-based account managers to ensure project completion.
• Drive program performance by identifying risks, resolving issues, and implementing effective solutions.
• Facilitate client meetings and executive reviews covering program progress, financial performance, timelines, and deliverables.
• Partner with internal and external stakeholders to identify growth opportunities, support business development, and expand program offerings.
• Evaluate market trends, customer needs, and program results to recommend enhancements and continuous improvement initiatives.
• Oversee resource allocation and ensure adherence to contractual requirements, milestones, and organizational objectives.
• Lead and develop team members, fostering accountability, collaboration, and high performance.
• Contribute to technical content, best practices, and intellectual property that support program success and innovation.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service to help navigate the health plan.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid volunteer time.
• Employee Recognition Program, with recognition points that can be converted into gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager