Energy Assistance Worker - Dauphin County Assistance Office
Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid
About The Position
Become an Energy Assistance Worker with the Commonwealth of Pennsylvania and help community members receive essential support. This position gives you the chance to guide applicants through important programs that help them manage energy costs. Your efforts will contribute to a safer and more supported community. This role focuses on helping individuals apply for assistance with their residential energy bills. You will review applications, collect documentation, and verify information to support accurate eligibility decisions.
Requirements
- Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Submission of criminal history reports.
- Pass a background investigation.
Nice To Haves
- Hiring preference for this vacancy may be given to candidates who live within Dauphin County.
Responsibilities
- Conduct interviews to gather applicant information and determine eligibility
- Examine submitted forms and documentation for completeness and accuracy
- Use computer systems and contact vendors or employers to confirm applicant details
- Prepare required forms and written materials related to the Energy Assistance Program
- Check records of current recipients to ensure data accuracy
- Review information from complaints or duplicate applications to identify payment errors
Benefits
- Free Parking!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
