Energy Assistance Worker - Lebanon County Assistance Office

Commonwealth of PennsylvaniaLebanon County, PA
Hybrid

About The Position

The Lebanon County Assistance Office is searching for an Energy Assistance Worker who is ready to support families in need. This role offers a chance to make a real difference by helping households stay safe and warm. You will grow your skills while working in a supportive and organized environment. Join an agency that values your dedication and commitment to public service!

Requirements

  • Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.
  • Submission of criminal history reports (conditional offer of employment).
  • Pass a background investigation.

Nice To Haves

  • Hiring preference for this vacancy may be given to candidates who live within Lebanon County.

Responsibilities

  • Establish benefit eligibility by applying federal regulations
  • Request and verify customer information needed to complete applications
  • Process LIHEAP applications and evaluate information to determine eligibility or ineligibility
  • Communicate with customers and third parties through interviews, mail, and telephone
  • Work with customers and vendors to manage urgent heating needs
  • Use computer systems to collect information and maintain electronic records

Benefits

  • Telework may be eligible part time.
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