Energy Assistance Worker

the South Dakota State Government•Pierre, SD

2d•Onsite

About The Position

This position determines eligibility for elderly, disabled, and other individuals for the Low-Income Energy Assistance Program; complies with program regulations to assure appropriate heating services are provided in an effective and timely manner; and responds to public inquiries regarding Department programs and services.

Requirements

Knowledge of basic mathematical calculation methods.
Knowledge of principles, practices and methods of Low-Income Energy Assistance program (preferred but required).
Knowledge of community social service resources.
Knowledge of principles and techniques of interviewing.
Ability to prepare clear and concise documentation, reports and correspondence that reflect relevant facts.
Ability to comprehend and apply laws, regulations, policies and procedures.
Ability to communicate information clearly and concisely, verbally and in writing.
Ability to actively listen, elicit needed information and provide concise information.
Ability to utilize computerized data systems.
Ability to independently organize, plan, and prioritize work to meet schedules and deadlines.
Ability to demonstrate compassion, respect, courtesy and tact when interacting with others.
Must attach resume.
Eligible for Veterans' Preference per ARSD 55:10:02:08.
All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

Nice To Haves

Knowledge of principles, practices and methods of Low-Income Energy Assistance program.

Responsibilities

Determines eligibility for elderly, disabled, and other individuals for the Low-Income Energy Assistance Program.
Complies with program regulations to assure appropriate heating services are provided in an effective and timely manner.
Responds to public inquiries regarding Department programs and services.