Energy Assistance Worker - Cambria County Assistance Office

Commonwealth of Pennsylvania • Cambria County, PA

1d • Hybrid

About The Position

Start a meaningful career as an Energy Assistance Worker with the Cambria County Assistance Office. This role allows you to support community members by helping them access important heating assistance. You will make a positive impact through careful eligibility review and helpful guidance. This position offers a chance to serve families and strengthen your professional skills. Apply today and become part of a team that makes a difference!

Requirements

• Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Submission of criminal history reports (conditional offer of employment).
• Pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Cambria County.

Responsibilities

• Determine eligibility for Low Income Home Energy Assistance Program (LIHEAP) benefits by interviewing applicants, reviewing information, and entering data accurately.
• Gather documentation, validate details, and manage pending applications.
• Conduct applicant interviews to gather information needed to determine eligibility.
• Enter application details into the Electronic Client Information System (eCIS) to process LIHEAP benefits.
• Validate data by checking documents to confirm eligibility.
• Collect income details using the 90-day or 12-month method to ensure fair evaluation.
• Track pending applications, file documents, and scan materials following procedures.
• Examine mailed applications and process them according to LIHEAP guidelines.

Benefits

• Seasonal, full-time employment (37.5 hours per week)
• This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. This may change based on operational needs.
• Overtime and travel as operationally necessary
• This position may be eligible to telework part time.
• If you are unable to telework, you will have the option to report to the headquarters office in Johnstown, PA.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed