EMT-B - Urgent Care

ConvenientMD • Hadley, MA

13d • $17 - $27 • Onsite

About The Position

ConvenientMD is seeking an EMT-B to provide urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced urgent care setting, with opportunities to expand clinical skills and contribute to patient outcomes. The EMT-B interacts with patients, helps them understand their conditions and treatment plans, performs preliminary evaluations and basic clinical procedures, maintains electronic health records, and coordinates care with providers and other clinical staff.

The position requires 12-hour shifts. Full-time employees must work three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time employees must work two shifts per week, including at least two weekend shifts per month. Per-diem employees must work four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at least three other ConvenientMD locations within an hour of their primary clinic and travel for training shifts within an hour's commute.

The listed hourly pay range is $17.14–$26.99. Final compensation depends on factors including location, relevant experience, market conditions, and budget considerations.

Requirements

• High school diploma or GED.
• National certification and state licensure as an EMT.
• At least one year of experience as an EMT.
• Basic Life Support certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the schedule for the applicable employment category.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication, collaboration, and teamwork skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach and ability to contribute to a welcoming, inclusive team environment.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns so they understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when appropriate.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employee discounts on services and products including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED