EMT-B - Urgent Care

ConvenientMD • Falmouth, MA

11d • $17 - $27

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. The role offers EMTs the opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced setting focused on professional growth, teamwork, and high-quality patient care.

The EMT-B engages with patients, answers questions about their conditions and treatment, explains prescribed medications and potential adverse reactions, and provides guidance on lifestyle modifications, preventive care, and follow-up. Clinical duties include triaging patients, taking vital signs and medical histories, assisting with minor procedures, and maintaining accurate electronic health records in compliance with privacy regulations. The EMT-B coordinates with providers and other clinical professionals, assists with discharge planning, and supports the training of new clinic team members.

The role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month; per-diem employees work four shifts per month, ideally one per week. Flexibility to work nights, weekends, and holidays is required. The position may require work at other ConvenientMD locations within one hour of the primary clinic and travel to training shifts within a one-hour commute.

The listed hourly pay range is $17.14–$26.99. Pay is determined by factors including location, relevant experience, market conditions, and budget considerations.

Requirements

• High school diploma or GED.
• National certification and licensure as an EMT.
• At least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the selected employment schedule: full-time, part-time, or per diem.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication and ability to establish positive working relationships with patients, team members, and stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach; proactive communication; and ability to work collaboratively as part of a team.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner, answering inquiries and providing information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns so they understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED