EMT-B - Urgent Care

ConvenientMD • Bellingham, MA

11d • $17 - $27

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. The role offers EMTs an opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced urgent care setting focused on high-quality patient care, teamwork, professional growth, and improving patients’ lives.

The EMT-B engages with patients professionally, answers questions, explains prescribed medications and their potential adverse reactions, and provides guidance on lifestyle modifications, preventive healthcare, and follow-up care. The role also supports clinical operations by triaging patients, taking vital signs, obtaining medical histories, assisting with minor procedures, and accurately documenting patient information in electronic health records in compliance with privacy regulations.

The EMT-B coordinates care with providers and other clinical professionals, contributes to discharge planning, and supports the training of new clinic team members. The position requires 12-hour shifts, including nights, weekends, and holidays, and may require travel to other ConvenientMD clinics or training locations within a one-hour commute.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts, including nights, weekends, and holidays.
• Ability to travel, if needed, to at least three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel to training shifts that may take place outside the primary clinic within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills, including raising concerns as they arise.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-player skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner, answering inquiries and providing information about their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED