EMT-B - Urgent Care

ConvenientMD • Nashua, NH

12d

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. The role provides an opportunity to expand clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced setting focused on professional growth, teamwork, and high-quality patient care.

The EMT-B engages with patients, provides information about medical conditions, treatment plans, and medications, explains prescribed medication instructions and potential adverse reactions, and offers guidance on lifestyle modifications, preventive care, and follow-up. The role also supports clinical operations by conducting preliminary evaluations and triage, taking vital signs, obtaining medical histories, assisting with minor procedures, and maintaining accurate electronic health records in accordance with privacy regulations. EMT-Bs coordinate with the clinical team, communicate patient updates to healthcare professionals, collaborate on discharge plans, and support training for new clinic team members.

The schedule requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. Employees may need to travel to other nearby ConvenientMD locations and to training shifts within a one-hour commute of their primary clinic.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work three 12-hour shifts per week for full-time employment, including at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach; proactive written and verbal communication; ability to build positive working relationships; and strong teamwork skills.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming, professional manner and provide information and assistance regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• Communicate patient information and updates effectively to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and help with discharge when needed.
• Support the training of new clinic team members.
• Travel to other nearby ConvenientMD locations if needed and travel for training shifts.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED