EMT-B - Urgent Care

ConvenientMD • Burlington, MA

6d • $17 - $27

About The Position

ConvenientMD is seeking a dedicated EMT-B to join its healthcare team and deliver urgent care to patients across New England. The role offers EMTs an opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced urgent care environment focused on professional growth, teamwork, and patient impact.

The EMT-B engages with patients, provides information about medical conditions, treatment plans, and medications, and offers guidance on lifestyle modifications, preventive care, and follow-up. The position also supports clinical operations through preliminary patient evaluations, triage, basic clinical procedures, accurate electronic health record documentation, and coordination with the clinical team. The EMT-B may assist with discharge planning and support training for new clinic team members.

This role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. The posting also describes part-time and per-diem schedules. Flexibility to work nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within one hour of their primary clinic and travel within that distance for training shifts.

The hourly pay range is $17.14–$26.99 USD. ConvenientMD describes a collaborative environment that encourages professional growth and offers urgent care services at no cost to team members and their families, benefits coverage, a 401(k) match after one year, access to primary care depending on location, reduced tuition through an educational alliance, and discounts on various services and products.

Requirements

• High school diploma or GED.
• National certification and licensure as an EMT.
• At least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Compassionate, authentic, and patient-focused approach.
• Strong written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team player.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Ability to work 12-hour shifts and meet the applicable schedule requirements for the selected employment arrangement.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic if needed, and to travel for training shifts within a one-hour commute.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information in electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new team clinic members.
• Work required 12-hour shifts, including nights, weekends, or holidays as needed.
• Travel to other ConvenientMD locations within a one-hour distance for coverage or training when required.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Reduced tuition rates for team members and their families through an educational alliance with Purdue University Global.
• Access to discounts on services and products including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED