EMT-B - Urgent Care

ConvenientMD•Auburn, ME

10d

About The Position

ConvenientMD is seeking a dedicated EMT-B to provide urgent care to patients across New England. The role supports clinical operations and patient care in a collaborative, fast-paced urgent care environment, working closely with providers and other clinical staff. EMT-Bs engage with patients, answer questions about medical conditions and treatment plans, explain prescribed medications, and offer guidance on lifestyle modifications, preventive care, and follow-up. They conduct preliminary evaluations and triage, take vital signs and medical histories, assist with minor procedures, maintain accurate electronic health records in compliance with privacy regulations, and help coordinate discharge plans. The role also supports training new team members. Candidates must be able to work the applicable 12-hour shift schedule, including nights, weekends, and holidays, and may need to travel to nearby clinics or training locations. ConvenientMD describes a collaborative workplace that encourages professional growth and belonging. Benefits and other offerings include urgent care services at no cost to team members and their families, health, dental, and vision coverage, company-paid short-term disability, optional pet insurance, a 401(k) match after one year, access to primary care depending on location, reduced tuition through an educational alliance, and discounts on various services and products.

Requirements

High school diploma or GED.
National certification and licensure as an EMT, with at least one year of EMT experience.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
Ability to work 12-hour shifts on consecutive or non-consecutive days according to the applicable schedule: full-time requires three shifts per week and at least four weekend shifts per month; part-time requires two shifts per week and at least two weekend shifts per month; per diem requires four shifts per month, ideally one per week.
Flexibility to work nights, weekends, and holidays.
Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
Ability to travel for training shifts, which may take place within a one-hour commute of the primary clinic.
Compassionate, authentic, and patient-focused approach.
Proactive and confident written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
Strong teamwork and collaboration skills.
Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

One to two years of patient triage experience in an urgent care or emergency department is preferred.

Responsibilities

Engage with patients in a welcoming and professional manner, providing assistance and information about medical conditions, treatment plans, and medications.
Explain prescribed medications, including dosage instructions and potential adverse reactions.
Provide guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
Address patient questions and concerns to help them understand their health status and treatment options.
Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
Take vital signs, obtain medical histories, and assist with minor medical procedures.
Accurately document patient information in electronic health records in compliance with privacy regulations.
Communicate patient information and updates effectively to providers and other healthcare professionals.
Collaborate with providers on discharge plans and assist with discharge when needed.
Welcome and support the training of new team clinic members.

Benefits

Urgent care services at no cost to team members and their families.
Health coverage.
Dental coverage.
Vision coverage.
Company-paid short-term disability.
Optional pet insurance.
401(k) match after one year of service.
Access to primary care, depending on location.
Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
Collaborative team environment that encourages professional growth.