EMT-B - Urgent Care

ConvenientMD • Framingham, MA

14d • $17 - $27 • Onsite

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. The role offers EMTs the opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced urgent care setting focused on patient care, teamwork, and professional growth.

The EMT-B welcomes and assists patients, answers questions about medical conditions and treatment plans, explains prescribed medications and potential adverse reactions, and provides guidance on lifestyle modifications, preventive care, and follow-up. The role supports clinical operations through preliminary patient evaluations and triage, vital signs, medical histories, assistance with minor procedures, and accurate maintenance of electronic health records in compliance with privacy regulations. The EMT-B coordinates with providers and other clinical professionals, contributes to discharge planning, and supports the training of new clinic team members.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. The role requires flexibility to work nights, weekends, and holidays, travel for training shifts, and, if needed, work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
• Able to work three 12-hour shifts per week for full-time employment, including at least four shifts per month on a Saturday or Sunday.
• Flexible availability to work nights, weekends, and holidays.
• Able to travel for training shifts within a one-hour commute and, if needed, work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication skills, including raising concerns as they arise.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to build and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative approach and ability to contribute to a strong team dynamic.
• Proficiency with Microsoft Office Suite or related software and ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and engage with patients professionally; answer questions and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns so they understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.
• Work 12-hour shifts, including the specified weekend shifts, and maintain flexibility for nights, weekends, and holidays.
• Travel for training shifts and, if needed, work at other ConvenientMD locations within the stated travel distance.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED