EMT-B - Urgent Care
About The Position
ConvenientMD is seeking a dedicated EMT-B to provide urgent care to patients across New England. The role works closely with providers and clinical staff in a collaborative, fast-paced environment, supporting patient care and clinical operations while developing clinical skills. EMTs engage with patients, provide information about conditions, treatment plans, and medications, and offer guidance on lifestyle changes, preventive care, and follow-up. They also conduct preliminary triage, perform basic clinical procedures, document patient information, coordinate with the clinical team, assist with discharge planning, and support the training of new clinic team members. The position requires 12-hour shifts. Full-time employees must work three shifts per week and at least four weekend shifts per month; part-time employees must work two shifts per week and at least two weekend shifts per month; per diem employees must work four shifts per month, ideally one per week. Availability for nights, weekends, and holidays is required. Employees may need to work at other ConvenientMD locations within an hour of their primary clinic and travel for training shifts within an hour's commute. The listed hourly pay range is $17.14–$26.99. Compensation depends on factors including location, relevant experience, market conditions, and budget. ConvenientMD describes a collaborative team environment focused on professional growth and belonging.
Requirements
- High school diploma or GED.
- National EMT certification and licensure.
- At least one year of experience as an EMT.
- Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
- Ability to work 12-hour shifts according to the schedule for the applicable employment arrangement.
- Flexibility to work nights, weekends, and holidays.
- Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
- Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
- Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
- Effective written and verbal communication and collaboration skills.
- Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
- Compassionate, patient-focused approach; proactive communication; trustworthiness; and ability to work effectively as part of a team.
Nice To Haves
- One to two years of patient triage experience in an urgent care or emergency department.
Responsibilities
- Engage with patients in a welcoming, professional manner and provide information about medical conditions, treatment plans, and medications.
- Explain prescribed medications, including dosage instructions and potential adverse reactions.
- Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
- Address patient questions and concerns to clarify health status and treatment options.
- Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
- Perform basic clinical procedures, including taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
- Accurately document patient information in electronic health records in compliance with privacy regulations.
- Communicate patient information and updates to providers and other healthcare professionals.
- Collaborate with providers on discharge plans and assist with discharge as needed.
- Welcome and support the training of new clinic team members.
Benefits
- Urgent care services at no cost to team members and their families.
- Health, dental, and vision coverage.
- Company-paid short-term disability.
- Optional pet insurance.
- 401(k) match after one year of service.
- Access to primary care, depending on location.
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
- Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
- Collaborative team environment that encourages professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
