EMT-B - Urgent Care

ConvenientMD • Keene, NH

12d

About The Position

ConvenientMD is seeking a dedicated EMT-B to provide urgent care to patients across New England. The role offers EMTs the opportunity to expand their clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced urgent care setting focused on high-quality patient care and professional growth.

The EMT-B engages with patients, answers questions about medical conditions and treatment plans, explains prescribed medications and potential adverse reactions, and offers guidance on lifestyle modifications, preventive care, and follow-up. The role also supports clinical operations through preliminary patient evaluations, triage, vital signs, medical histories, assistance with minor procedures, and accurate documentation in electronic health records. The EMT-B coordinates with providers and other healthcare professionals, supports discharge planning, and welcomes and assists with training new clinic team members.

The position requires 12-hour shifts, including nights, weekends, and holidays. Full-time availability is three shifts per week, with at least four shifts per month on a Saturday or Sunday. Travel may be required for training and, if needed, to at least three other ConvenientMD locations within one hour of the primary clinic.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of EMT experience.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills, including the ability to raise concerns directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team player.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• For full-time work, availability for three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel to training shifts that may be outside the primary clinic within a one-hour commute.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner and provide information and assistance regarding medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to help them understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED