EMT-B - Urgent Care

ConvenientMD • Plainville, MA

12d • $17 - $27

About The Position

ConvenientMD is seeking a dedicated EMT-B to deliver urgent care to patients across New England. The role offers the opportunity to expand clinical skills while working closely with providers and clinical staff in a collaborative, fast-paced urgent care environment focused on teamwork, professional growth, and high-quality patient care.

The EMT-B engages with patients, provides information about medical conditions, treatment plans, and medications, and explains prescribed medication dosage instructions and potential adverse reactions. The role also includes offering guidance on lifestyle modifications, preventive care, and follow-up, while addressing patient questions and concerns.

The EMT-B supports clinical operations by conducting preliminary patient evaluations and triage, taking vital signs, obtaining medical histories, assisting with minor medical procedures, and accurately maintaining electronic health records in compliance with privacy regulations. The position coordinates with providers and other clinical professionals, contributes to discharge planning, and supports the training of new clinic team members.

Requirements

• High school diploma or GED.
• Nationally certified and licensed EMT with at least one year of experience as an EMT.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts in consecutive or non-consecutive days.
• Full-time availability: three 12-hour shifts per week, including at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Compassionate, authentic, and patient-focused approach.
• Strong written and verbal communication skills, including the ability to raise concerns and communicate directly with colleagues and patients.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-oriented approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally and provide assistance and information about their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to support understanding of their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• Communicate patient information and updates effectively to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on hotels, travel, entertainment, restaurants, and other services and products.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED