Employment Specialist 3 (WSS3): WorkSource Kitsap

State of Washington•Kitsap County - Silverdale, WA

1d•Hybrid

About The Position

The Employment Specialist 3 serves job seekers and employers through WorkSource Kitsap. The role provides individualized and group employment services, including customer assessments, return-to-work support, career guidance, coaching, training referrals, and assistance overcoming barriers to sustainable employment. The specialist also serves as a liaison to local businesses, consulting with employers about hiring needs and connecting them with skilled job seekers. The position develops tailored service plans, uses formal assessment tools and labor-market information to guide customers, facilitates orientations and job-search curricula, navigates program regulations, and helps secure training resources. It also requires maintaining accurate records and compliance while collaborating with employers, service providers, and workforce partners in a fast-paced, service-oriented environment. The position is located in Silverdale, Washington. It offers one day per week of remote work, subject to scheduling needs; the remainder of the week is in person at the WorkSource Kitsap office. The role is part of the Workforce Services Division, which administers Labor Exchange, Migrant Seasonal Farmworker, Veterans Services, Trade Adjustment Assistance, WorkFirst, and RESEA programs and connects job seekers with WIOA training and support services.

Requirements

Meet one of the qualifying experience options: one year as a WorkSource Specialist 2 with the Employment Security Department or equivalent state employment security agency; two years of professional experience in workforce development, social or human resource services, public relations, or professional public-contact work; or a combination of education and relevant experience totaling at least two years.
Ability to provide employment coaching, career guidance, and training.
Knowledge of workforce development and ability to outline employment options.
Ability to systematically track job seeker and employer interactions.
Ability to assess job seeker needs and provide employment support and referrals.
Problem-solving ability, including directing individuals to appropriate services.
Ability to help job seekers navigate web-based employment tools and digital job-search platforms.
Ability to take action to learn and grow, and to take action to meet the needs of others.
Ability to pass an Unemployment Insurance (UI) and Paid Family and Medical Leave (PFML) claim and fraud check.
Education may count toward experience: associate degree equals two years, bachelor's degree equals four years, and master's degree or higher equals five years.

Responsibilities

Conduct in-depth interviews and registrations to assess job readiness, employment barriers, and customer needs.
Develop and monitor individualized service plans and recommendations to maintain customer engagement and support.
Administer formal skill, interest, and aptitude assessments to help job seekers establish training and employment goals.
Provide career guidance, explain training options, and refer customers to WorkSource and partner programs.
Deliver individual and group coaching on job-search strategies, résumé writing, applications, and interviewing.
Build relationships with job seekers and coordinate workforce resources to address their needs.
Help customers use the WorkSourceWA website, digital resource center tools, and other online employment platforms.
Connect individuals with support services and track job seeker and employer interactions.
Contact employers to assess business needs, job requirements, and workforce gaps.
Discuss job openings with employers, promote WorkSource business services, and coordinate recruitment for expanding and new companies.
Build productive partnerships with local employers and service providers to cultivate job opportunities.
Maintain precise records and comply with program protocols while supporting front-line operations.