Employer Services Consultant
About The Position
Open Door Group (ODG) is seeking two Employer Services Consultants passionate about helping employers build strong, sustainable workforces while creating meaningful employment opportunities. This role involves working directly with employers as a trusted workforce advisor, assisting them with recruitment challenges, retention strategies, building inclusive workplaces, and preparing for the future of work. The Employer Services Consultant serves as a strategic workforce partner, helping employers understand their current and future workforce needs and connecting them with practical solutions for recruitment, retention, inclusive hiring, and long-term workforce resilience. Reporting to the Service Delivery Manager, the consultant collaborates with employers, community partners, and internal teams to provide workforce consultation, coaching, education, and resource navigation. The work supports businesses in attracting and retaining employees, building inclusive workplaces, and strengthening local economies.
Requirements
- Diploma in Human Resources, Business Administration, Marketing, Communications, Career Development, Adult Education, Organizational Development, Economics, Public Administration, or a related discipline. Equivalent combinations of education, training, and experience will be considered.
- Minimum three (3) years of recent, progressively responsible experience in employer engagement, workforce development, human resources, business consulting, recruitment, economic development, employment services, or a related field.
- Experience working directly with employers to identify workforce challenges, develop practical workforce solutions, and build long-term professional relationships.
- Experience facilitating workshops, presentations, coaching, or consultation with groups or individuals.
- Valid Class 5 driver's licence.
- Access to a reliable personal vehicle. Regular travel throughout the region is required.
- Ability to work flexible hours when operationally required.
- Required to complete and maintain a satisfactory Criminal Record Check.
- Required to provide and maintain a satisfactory Driver's Abstract.
Nice To Haves
- Experience researching and applying labour market information is considered an asset.
- Experience with Government of Alberta employment programs, employer funding initiatives, or workforce development services is considered an asset.
- Experience using CRM or case management systems is considered an asset.
- Strong knowledge of workforce planning, recruitment, onboarding, employee retention, and inclusive employment practices.
- Demonstrated ability to build trusted relationships and provide consultative workforce solutions.
- Strong communication, facilitation, coaching, and presentation skills.
- Excellent analytical, organizational, and problem-solving abilities.
- Ability to interpret labour market information and apply it to employer workforce planning.
- Confidence using Microsoft 365, CRM or case management systems, data dashboards, and virtual collaboration tools.
- A collaborative, practical, and employer-centred approach with strong relationship-building skills.
Responsibilities
- Build trusted relationships with employers to understand their workforce needs and long-term business goals.
- Consult with employers to identify practical workforce solutions that support recruitment, onboarding, retention, and workforce sustainability.
- Guide employers in developing inclusive and accessible recruitment practices that expand access to diverse talent.
- Deliver workshops, presentations, coaching, and employer learning opportunities that strengthen workforce capability.
- Connect employers with community resources, government programs, funding opportunities, labour market information, and workforce development initiatives.
- Build collaborative partnerships with community organizations, industry groups, and stakeholders to strengthen regional workforce development.
- Monitor labour market trends and employer feedback to identify emerging workforce opportunities and inform service improvements.
- Maintain accurate documentation, reporting, and employer records that support quality service delivery and program accountability.
Benefits
- 100% employer-paid benefits package
- RRSP matching program
- Employee and Family Assistance Program
- Professional development fund
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
