Employer Services Analyst

Southern California Pipe Trades Administrative Corporation • Los Angeles, CA

2d • Onsite

About The Position

The Southern California Pipe Trades Administrative Corporation (SCPTAC) in Los Angeles, CA is looking to hire a full-time Employer Services Analyst. This is a Non-Exempt / Full-Time position in Salary Grade III. The successful candidate will analyze contributions for, and provide support to, the Employer Services Department, which provides customer service to contributing employers and undertakes collections from delinquent employers.

Requirements

• High school diploma required
• Strong organization, prioritization, and time management skills
• Excellent interpersonal and customer service skills
• Ability to communicate effectively in written and verbal English
• Proficient with Microsoft Office applications
• Strong mathematical, analytical, and problem-solving skills
• Ability to read, understand and explain legal contracts preferred
• Knowledge of Taft-Hartley employee benefits plans helpful

Nice To Haves

• Associate's or Bachelor's degree preferred

Responsibilities

• Process monthly SCPT contributions
• Pursue collections from delinquent employers
• Provide exceptional customer service to employers
• Provide support for audits and collections
• Maintain and update knowledge in customer service and collection procedures by taking advantage of educational opportunities
• Management may assign other responsibilities based on the individual's abilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED