Employer File Analyst

Alegeus•Maitland, FL

1d•$53,000 - $90,400•Hybrid

About The Position

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Employer File Analyst, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships! OPPORTUNITY HAPPENS HERE — REALIZE YOURS Alongside the best and the brightest, you will regularly: Own employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders. Lead employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders. Work with employers to resolve and resubmit rejected records and files for incoming and existing files. Manage assigned departmental internal ticketing queue to ensure successful resolution within SLA targets. Identify recurring problems, operational waste, and/or automation opportunities and share with team leader. Monitor file quality trends and assist in the development of best practices or training materials to reduce recurring errors.

Requirements

Skilled in Microsoft Excel, Outlook, Word, and PowerPoint; familiarity with Copilot a plus.
Comfortable with file transfer processes (e.g., sFTP), large data sets, and project management methodologies (PMBOK).
Detail-oriented, analytical, and process-focused with strong judgment and deadline management.
1-3 years in data file management, employer group support, benefits administration, or related operations.
Background in health insurance or consumer-directed products (HRAs, HSAs, FSAs) preferred.
Proven experience collaborating with clients, third-party administrators, or vendors to resolve issues.
Bachelor’s Degree or equivalent experience required.

Nice To Haves

Exposure to Lean or Six Sigma methodologies beneficial.

Responsibilities

Own employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
Lead employer-level file integration projects, ensuring accurate documentation of milestones and timely progress updates to internal and external stakeholders.
Work with employers to resolve and resubmit rejected records and files for incoming and existing files.
Manage assigned departmental internal ticketing queue to ensure successful resolution within SLA targets.
Identify recurring problems, operational waste, and/or automation opportunities and share with team leader.
Monitor file quality trends and assist in the development of best practices or training materials to reduce recurring errors.