Employer Services Analyst I

PSRS • Jefferson City, MO

5d • $52,686 - $59,273 • Hybrid

About The Position

PSRS/PEERS is seeking an Employer Services Analyst to join their Employer Services team. This position is an opportunity to make a lasting impact on the financial security of thousands of educators and public employees across the state. As an Employer Services Analyst, you will be at the center of accuracy and trust. Every calculation you verify, every discrepancy you resolve, and every employer you assist ensures that members receive the benefits they’ve earned. You’ll work closely with school districts and public employers, guiding them through complex reporting requirements and compliance standards. Your expertise will safeguard member accounts, ensure timely benefit processing, and help employers fulfill their responsibilities with confidence. If you thrive on problem-solving, precision, and building strong relationships, this role offers the perfect combination of technical challenge and meaningful service. Join us and become part of a mission-driven team where your work protects the financial future of Missouri’s educators and public servants.

Requirements

• Bachelor’s degree in business administration or a related field.
• Three years of experience in accounting, auditing, or payroll preferred.
• Experience with pension systems or employer reporting processes is preferred.
• Sharp eye for detail and the ability to interpret and apply complex policies and regulations.
• Comfortable analyzing contribution, service, and compensation data, identifying discrepancies, and implementing corrective actions.
• Proficiency in Microsoft Office—particularly Excel, Word, Outlook, and PowerPoint.
• Ability to learn and navigate specialized reporting systems.
• Strong communication skills.
• Highly organized, capable of managing multiple priorities.
• Able to work independently while collaborating effectively with internal teams.
• Occasional in-state travel, including overnight stays, to support employer training sessions and outreach efforts.
• Valid Missouri driver’s license is required for use of company vehicles.

Nice To Haves

• Relevant experience with PSRS/PEERS may be considered in lieu of a degree.

Responsibilities

• Work directly with employers to ensure the accuracy of contribution, service, and compensation data.
• Analyze employer-submitted data, identify and resolve discrepancies, and provide guidance on reporting and eligibility requirements.
• Monitor submissions to maintain accurate member accounts, verify retirement eligibility, and perform audits on salary and service records.
• Investigate salary variances, coordinate with Member Services and Accounting on benefit suspensions and reinstatements, and generate audit reports.
• Review and reconcile employer statements, process adjustments, and analyze GASB 68 submissions in collaboration with Internal Audit.
• Maintain educational resources such as newsletters and online learning tools.
• Serve as a resource during employer training sessions held throughout the state.
• Assist with employer training sessions and educational resources.
• Collaborate across departments, gaining insight into auditing, accounting, and member services processes.
• Participate in ongoing training, attend in-state conferences, and stay current on industry best practices.

Benefits

• Robust Health Savings Account (HSA)
• Vision and dental coverage
• Membership in a defined benefit pension plan that provides lifetime retirement benefits with just five years of vesting
• Three weeks of paid vacation annually
• Three weeks of sick leave annually
• 12 paid holidays each year
• Tuition assistance
• Ongoing training and professional development opportunities
• Leadership development program opportunities for high-performing team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level