Employee Housing Manager - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY

21h•Onsite

About The Position

The Employee Housing Manager oversees the daily management of employee dormitories and housing staff in Yellowstone National Park. The role manages employee housing assignments, enforces housing policies and procedures, and works to provide seasonal employees with suitable living arrangements while maximizing bed usage and applying fair, consistent room-assignment practices. The manager also ensures housing staff actively build community throughout the residences. This seasonal position is scheduled from April 2027 through November 2027 and pays $1,988.00 bi-weekly. Employee housing, on-site cafeteria-style meals, utilities, Wi-Fi, laundry facilities, and a Yellowstone and Grand Teton National Park pass are provided. Additional offerings include an employee recreation program, discounted medical-clinic services, retail, lodging and travel discounts, and a $350 referral bonus program. Xanterra offers benefit programs and services to eligible employees. The role includes leading and developing housing staff; managing assignments, occupancy, facility readiness, inspections, and maintenance follow-up; addressing policy and conduct matters; handling administrative functions; and coordinating employee wellness and other housing-related concerns. The work may involve weekends, holidays, and varied shifts, and requires navigating housing facilities and outdoor conditions at high elevations.

Requirements

Strong leadership, team-building, decision-making, and interpersonal communication skills.
Ability to work effectively in fast-paced, evolving environments while managing multiple priorities.
Minimum 3 years of Yellowstone management and/or housing experience.
Proficiency in Microsoft Office applications and personnel data systems.
Knowledge of personnel policies, company and National Park Service guidelines, and employee housing operations.
Strong organizational and administrative skills.
Flexibility to work weekends, holidays, and varied shifts.
Ability to work at high elevations and navigate housing facilities, including stairs and uneven terrain.
Ability to stand, walk, and sit for extended periods, including walking up to one mile.
Comfort working outdoors in varying weather and surface conditions, including snow and ice.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Valid driver’s license and clean driving record.

Responsibilities

Lead, coach, and develop housing staff while fostering a safe, inclusive, and engaged residential community.
Oversee housing operations, including assignments, occupancy planning, facility readiness, inspections, and maintenance follow-up.
Manage housing policy enforcement, employee conduct issues, and disciplinary processes in collaboration with HR, Security, and National Park Service partners.
Administer housing records, payroll, budgets, personnel documentation, and other administrative functions accurately and efficiently.
Coordinate employee wellness, quarantine processes, RV site management, and resolution of sensitive housing-related concerns.
Build strong partnerships with Operations, HR, Security, and employees to maintain professional communication, confidentiality, and a positive living environment.
Perform other duties as assigned.

Benefits

Employee housing (dormitory-style) provided.
On-site employee meals (cafeteria-style) provided.
Free on-site laundry facility.
Wi-Fi and utilities included.
Free Yellowstone and Grand Teton National Park pass.
Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Retail, lodging, and travel discounts.
$350 referral bonus program.
Competitive benefit programs and services for eligible employees.