Employee Housing Manager - Yellowstone National Park

Internal Career Site•Yellowstone National Park, WY
•Onsite

About The Position

The Employee Housing Manager oversees the daily management of employee dormitories and housing staff at Mammoth Hot Springs in Yellowstone National Park during the winter season. The manager oversees housing assignments, enforces policies and procedures, supports fair and consistent room assignments, and works to maximize bed usage while ensuring seasonal employees have a positive living situation. The role also supports Housing staff in building community across residences. Responsibilities include leading and developing staff; managing assignments, occupancy planning, facility readiness, inspections, and maintenance follow-up; handling policy enforcement and employee conduct matters with HR, Security, and National Park Service partners; and administering housing records, payroll, budgets, and personnel documentation. The manager also coordinates employee wellness, quarantine processes, RV sites, and sensitive housing concerns, while maintaining professional communication and confidentiality. This is a seasonal position running November 11, 2026, through March 19, 2027.

Requirements

  • Strong leadership, team-building, decision-making, and interpersonal communication skills.
  • Ability to excel in fast-paced, evolving environments while managing multiple priorities.
  • Minimum 3 years of Yellowstone management and/or housing experience.
  • Proficiency in Microsoft Office applications and personnel data systems.
  • Knowledge of personnel policies, company and NPS guidelines, and employee housing operations.
  • Strong organizational and administrative skills.
  • Flexibility to work weekends, holidays, and varied shifts.

Nice To Haves

  • Valid driver’s license and clean driving record.

Responsibilities

  • Lead, coach, and develop housing staff while fostering a safe, inclusive, and engaged residential community.
  • Oversee housing operations, including assignments, occupancy planning, facility readiness, inspections, and maintenance follow-up.
  • Manage housing policy enforcement, employee conduct issues, and disciplinary processes in collaboration with HR, Security, and NPS partners.
  • Administer housing records, payroll, budgets, personnel documentation, and other administrative functions accurately and efficiently.
  • Coordinate employee wellness, quarantine processes, RV site management, and resolution of sensitive housing-related concerns.
  • Build strong partnerships with Operations, HR, Security, and employees to maintain professional communication, confidentiality, and a positive living environment.
  • Perform other duties as assigned.

Benefits

  • Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost.
  • Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included.
  • Free Yellowstone and Grand Teton National Park pass.
  • Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
  • Access to discounted services at Yellowstone Medical Clinics operated by STGi.
  • Retail, lodging, and travel discounts.
  • $350 Referral Bonus Program.
  • Competitive benefit programs and services for eligible employees.
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