Employee Dining Room Manager - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

11h • Onsite

About The Position

The Employee Dining Room Manager oversees employee dining services in Yellowstone National Park, ensuring meals are served efficiently, on time, and to high-quality standards. The role manages daily dining operations and staff, maintains food quality and safety, and creates a welcoming environment for employees. Working with the restaurant Chef and culinary team, the manager helps develop varied, nutritionally balanced, cost-effective menus that address diverse dietary needs.

Requirements

• 3–5 years of experience in foodservice or hospitality management.
• Strong leadership, communication, and organizational skills.
• Knowledge of food safety standards and sanitation regulations.
• Experience in budgeting, scheduling, and inventory management.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to stand for long periods, approximately 8 hours.
• Ability to walk for long periods.
• Ability to lift and carry a minimum of 50 pounds.
• Ability to bend, stretch, and reach for extended periods.

Nice To Haves

• Experience in cafeteria or high-volume dining operations.

Responsibilities

• Oversee daily employee dining room operations, including meal service, sanitation, and facility readiness.
• Maintain consistent food quality, presentation, portioning, and service standards.
• Create a positive, inclusive dining experience that supports employee morale and well-being.
• Establish and enforce standard operating procedures for service flow, opening and closing, and cleanliness.
• Work with chefs to plan balanced, seasonal, cost-effective menus that meet diverse dietary needs.
• Collaborate with culinary teams on recipes, production schedules, and batch cooking.
• Monitor food waste and implement waste-reduction strategies.
• Ensure accurate menu labeling, including allergens and nutrition information when required.
• Maintain compliance with food safety, sanitation, and health regulations, including HACCP plans, temperature logs, and cleaning schedules.
• Lead food safety training and corrective actions, and support health inspections and internal audits.
• Train, schedule, and supervise dining room staff, including servers, attendants, and support staff.
• Set performance expectations, provide ongoing coaching, and conduct regular evaluations.
• Foster teamwork, accountability, professional development, and a respectful workplace.
• Ensure adequate staffing levels and manage labor, food, supply, and serving-equipment inventory.
• Oversee cleaning schedules for dining areas, serving stations, and equipment.
• Train staff in safe food handling and sanitation practices.
• Work with the Park Wide Food Safety Manager on food safety matters.
• Organize monthly themed dining events and a monthly birthday event.
• Gather employee feedback to improve dining offerings and service.
• Coordinate employee appreciation events and special meals with HR.

Benefits

• Employee housing (dormitory-style) and on-site cafeteria-style meals provided at low cost.
• Free on-site laundry facility.
• Wi-Fi and utilities included.
• Free Yellowstone and Grand Teton National Park pass.
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, lodging, and travel discounts.
• $350 referral bonus program.
• Competitive benefit programs and services for eligible employees.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed