Employee Experience Coordinator

Austal•Mobile, AL

About The Position

The Employee Experience Coordinator helps ensure a welcoming, positive orientation and onboarding experience for new hires. The role coordinates with departments, manages documentation, and supports employees during their first year so they feel a sense of belonging and are prepared to succeed. The coordinator facilitates weekly orientation for employees and contractors, including logistics, presentations, welcome materials, and completion of I-9 and other required paperwork. The position also helps facilitate and monitor onboarding activities, including 30/60/90-day check-ins, engagement opportunities, and the Austal Allies program. The coordinator collaborates with Talent Acquisition, Compensation and Benefits, Technical Training, business leaders, and other functions to improve and deliver orientation and onboarding programs. The role maintains accurate employee records, tracks and reports on new-hire progress and program effectiveness, elevates employee concerns and feedback, and helps recognize new employees’ accomplishments. The position also supports employee-engagement events through planning input and on-site event participation. The role provides direction and support to employees regarding Austal’s orientation and onboarding programs, exercising a moderate degree of latitude and creativity while relying on experience and judgment to plan and accomplish goals. It liaises with employees, contractors, and management at all levels across the organization. Candidates must be at least 18, provide proof of U.S. Person Status, meet the stated felony-conviction eligibility guidelines, and be willing to undergo drug screening and a background check.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Leadership, Training, Education, or a related field, or an equivalent combination of education and experience.
0–2 years of progressive experience in Human Resources, organizational development, education, training, recruiting, compliance, or employee relations, or equivalent education and experience providing the necessary knowledge and abilities.
Strong organization and time-management skills; highly organized and self-starting.
Demonstrated experience with public speaking and presenting to large groups.
Excellent leadership, interpersonal, communication, and writing skills.
Ability to build relationships at all levels of an organization and with employees, internal and external partners, and diverse groups.
High attention to detail, strong ethics, and ability to maintain confidentiality.
Track record of delivering results through successful program implementation in a client-facing, change-management, or consulting role.
Experience collaborating with management across organizational levels, including analyzing information, identifying needs, developing action plans, identifying deliverables, and presenting recommendations or results.
Proficiency with Microsoft Office, including strong experience with Excel and PowerPoint.
Ability to coordinate multiple projects concurrently and independently with minimal supervision.
At least 18 years of age at the time of application.
Ability to provide proof of U.S. Person Status.
Must meet the stated felony-conviction eligibility guidelines.
Willingness to submit to a drug screen and background check.

Nice To Haves

Demonstrated experience with orientation and onboarding programs.
Knowledge of and experience with Workday HCM and Learning module.

Responsibilities

Facilitate all aspects of weekly new-hire orientation for employees and contractors, including logistics, room setup, scheduling, welcome materials, and serving as lead facilitator, presenter, or trainer.
Complete the I-9 process and other required new-hire paperwork in a timely manner.
Collaborate with Talent Acquisition, Compensation and Benefits, Technical Training, and business leaders to facilitate orientation sessions.
Identify and implement updates to orientation materials and presentations, and suggest program improvements.
Create and maintain accurate employee records.
Monitor orientation best practices and trends.
Assist with facilitating and monitoring onboarding activities, including 30/60/90-day check-ins, new-hire engagement opportunities, and the Austal Allies program.
Collaborate with business functions to execute the onboarding program and assist with developing new or modified programs.
Coordinate recognition of new employees’ accomplishments with the Manager of Employee Experience and management representatives.
Elevate new-employee concerns, challenges, and feedback to the Manager of Employee Experience and management representatives.
Report on new-hire progress and onboarding program effectiveness.
Monitor onboarding best practices and trends.
Support event planning for employee-engagement initiatives, provide input on logistics, setup, and amenities, and participate in on-site events.
Provide direction and support to employees regarding Austal’s orientation and onboarding programs.