Education Development Program Manager

State of Ohio•Columbus, OH
•Onsite

About The Position

The Supreme Court of Ohio is seeking an experienced professional for the Office of Human Resources. The Employee Development Program Manager is responsible for the strategic design, implementation, facilitation, and evaluation of employee learning and development. The role supports employee growth, engagement, and retention through training initiatives, mentorship programs, career development pathways, extended onboarding experiences, and employee recognition efforts. The Program Manager partners with Court leadership and departments to foster a high-performing, inclusive, and mission-driven workforce. This position also coordinates extern program activities, employee engagement events, and HR communications; collaborates with other Court offices to align learning initiatives; and serves as a subject matter expert on employee development practices. The role has no supervisory responsibilities and provides reports and updates to the Deputy Director, Human Resources. It is a permanent, full-time position in Columbus, Ohio, with a Monday–Friday, 8 a.m.–5 p.m. schedule. The salary range is $95,000–$105,000, commensurate with experience.

Requirements

  • Bachelor’s degree, preferably in Human Resources, Organizational Development, Education, Instructional Design, or a related field.
  • Demonstrated progressive professional experience, typically acquired through up to two years of experience.
  • Ability to apply knowledge of business operations, human resources, public administration, and employment laws to interpret policies, ensure compliance, and provide customer service.
  • Ability to speak publicly and deliver engaging presentations.
  • Ability to structure presentation content for visual impact.
  • Ability to apply program management principles independently, resolve routine and moderately complex operational challenges, and align program activities with goals, timelines, and governance requirements.
  • Exceptional verbal and written communication skills.
  • Ability to identify and resolve routine operational issues and escalate more complex problems with clear analysis and recommendations.
  • Ability to establish and maintain collaborative, effective working relationships with stakeholders.
  • Customer service skills, including assessing customer needs, providing information or assistance, resolving problems, and meeting expectations.
  • Efficiency, organization, and strong attention to detail.

Responsibilities

  • Design, deliver, and evaluate employee training and development programs, including live and virtual workshops and professional development sessions.
  • Assess training needs with department leaders and employees, align offerings with organizational goals, maintain training records, and ensure compliance with required training.
  • Create instructional content such as resources, job aids, guides, and videos, and improve programs based on effectiveness evaluations.
  • Develop and implement an extended onboarding program and work with departments on tailored onboarding experiences; evaluate employee ramp-up and retention outcomes.
  • Develop and oversee career development tools and initiatives, provide one-on-one career coaching and consultations, and identify skill gaps in partnership with the Deputy Director, Human Resources.
  • Establish and manage structured mentorship and peer learning programs, including matching participants and providing tools, training, and support.
  • Design and conduct stay interviews and internal surveys; analyze engagement and retention trends and recommend actions to Court leadership.
  • Coordinate extern onboarding, orientation, and end-of-cycle activities in partnership with the Employment Specialist.
  • Lead employee recognition initiatives and partner with internal stakeholders on Court-wide engagement strategies, events, and programs.
  • Coordinate HR events, including retirement parties, new employee receptions, biometric screenings, benefits fairs, and blood drives.
  • Liaise with other Court offices to coordinate learning initiatives, share best practices and tools, identify collaboration opportunities, and reduce duplicated effort.
  • Collaborate with the Public Information Office on communications promoting engagement opportunities, events, training, HR information, and other initiatives; develop and coordinate HR content for the Court intranet.
  • Stay current on employee development best practices and trends and recommend improvements to processes, policies, and programs.
  • Conduct special projects as directed and provide reports and updates to the Deputy Director, Human Resources.
  • Cross-train with the Employment Specialist and Payroll and Benefits Officer and provide backup as needed.

Benefits

  • Medical coverage
  • Free dental, vision, and basic life insurance premiums after completion of eligibility period
  • Paid vacation, personal, and sick leave
  • 11 paid holidays per year
  • Childbirth, adoption, and foster care leave
  • Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
  • Public retirement systems, including OPERS, STRS, SERS, and HPRS
  • Optional deferred compensation through Ohio Deferred Compensation
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