Education Development Program Manager

State of Ohio • Columbus, OH

2d • $95,000 - $105,000 • Onsite

About The Position

The Supreme Court of Ohio is hiring an Employee Development Program Manager in the Office of Human Resources. This role is responsible for the strategic design, implementation, facilitation, and evaluation of employee learning and development programs that support employee growth, engagement, and retention. The position works with Court leadership, departments, and internal stakeholders to foster a high-performing, inclusive, and mission-driven workforce.

The Program Manager develops and delivers training; leads extended onboarding; supports career development, coaching, and mentorship; conducts stay interviews and surveys; coordinates extern activities; and leads employee recognition initiatives and HR events. The position also coordinates learning initiatives and communications across Court offices, maintains relevant intranet content, serves as a subject matter expert on development practices, and completes special projects. It has no supervisory responsibilities.

Requirements

• Bachelor’s degree, preferably in Human Resources, Organizational Development, Education, Instructional Design, or a related field.
• Demonstrated experience, typically acquired through up to two years of progressive professional experience.
• Ability to apply knowledge of business operations, human resources, public administration, and employment laws to interpret policies, ensure compliance, and provide customer service.
• Ability to speak publicly and deliver engaging presentations.
• Ability to structure presentation content for visual impact.
• Ability to independently apply program management principles, resolve routine and moderately complex operational challenges, and align program activities with goals, timelines, and governance requirements.
• Strong verbal and written communication skills.
• Ability to identify and resolve routine operational issues and escalate more complex problems.
• Ability to establish and maintain effective collaborative relationships with stakeholders.
• Ability to assess customer needs, provide information or assistance, resolve problems, and meet expectations.
• Efficiency, organization, and strong attention to detail.

Responsibilities

• Design and deliver training programs, facilitate live and virtual workshops, assess training needs with department leaders and employees, evaluate effectiveness, maintain training records, ensure compliance with required training, and create instructional materials such as resources, job aids, guides, and videos.
• Develop and implement an extended onboarding program in partnership with departments, tailoring experiences to foster role clarity, connection, and engagement, and evaluating outcomes related to employee ramp-up and retention.
• Develop and oversee career development tools and initiatives; provide one-on-one career coaching and consultations; identify skill gaps; and partner with the Deputy Director, Human Resources, on role-specific development tracks.
• Establish and manage structured mentorship and peer learning programs, match employees across departments and roles, and provide tools, training, and support for mentors and mentees.
• Design and conduct stay interviews and internal surveys, analyze and report on engagement and turnover-related trends, and make recommendations to Court leadership.
• Coordinate extern onboarding, orientation, and end-of-cycle activities in partnership with the Employment Specialist.
• Lead employee recognition initiatives and partner with internal stakeholders on Court-wide engagement strategies, events, and programs.
• Coordinate HR events, including retirement parties, new employee receptions, biometric screenings, benefits fairs, and blood drives.
• Liaise with other Court offices to coordinate learning initiatives, share best practices and tools, identify collaboration opportunities, and reduce duplicated effort.
• Collaborate with the Public Information Office on communications promoting engagement opportunities, events, trainings, HR information, and other initiatives; develop and coordinate relevant HR intranet content.
• Stay current on best practices and trends, serve as a subject matter expert, and recommend improvements to processes, policies, and programs.
• Conduct special projects as directed and provide reports and updates to the Deputy Director, Human Resources.
• Cross-train with the Employment Specialist and Payroll and Benefits Officer and provide backup as needed.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal, and sick leave, plus 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation through Ohio Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level