Employee Benefits Senior Account Manager/ Account Executive- Future Opportunities

Insurance Office of America•Ormond Beach, FL

8d•$80,000 - $150,000

About The Position

This future-opportunity talent-pipeline posting is for experienced Employee Benefits professionals interested in potential Senior Account Manager or Account Executive positions with IOA. An immediate opening may not be available; role fit and timing depend on the candidate’s experience, interests, location, and business needs. The book focus is Level-Funded, Self-Funded, and Stop Loss. Opportunities may be remote or hybrid, with location varying based on business need. Potential responsibilities include managing a book of business and client service; leading account teams and directing Account Coordinators’ daily work; identifying business growth opportunities; setting up new business; managing renewals and client and carrier communications; building client and carrier relationships; advocating for beneficial outcomes; finding value-added solutions; compiling and reporting plan-performance data; supporting team training and development; maintaining clear communication with Producers and teammates; ensuring compliance with company policies and industry standards; and demonstrating IOA’s values. Qualifications and specific duties may vary by opportunity, profile, level, location, focus, and business need. IOA seeks relevant experience, strong service, collaboration, relationship-management, communication, organization, and problem-solving skills, and knowledge of the responsibilities, tools, and practices relevant to the role. Appropriate education, credentials, licensing, or certifications depend on the opportunity. Additional considerations may include depth of experience and technical or functional knowledge, experience supporting complex clients or work, leadership or client-facing responsibilities, familiarity with Microsoft Office and relevant systems, and geographic availability to meet the opportunity’s work-mode expectations. Compensation depends on the specific opportunity, experience, skills, and location. The stated annual pay ranges are $80,000–$125,000 for Senior Account Manager and $95,000–$150,000 for Account Executive. IOA offers competitive salaries and bonus potential, company-paid health insurance, paid holidays, vacation and sick time, a 401(k) with employer match, professional growth and career progression, a respectful culture supporting work-life balance, community-service commitment, and supportive teammates. IOA is an equal opportunity employer committed to diversity and inclusion.

Requirements

Relevant experience within the applicable job family or talent area.
Strong service, collaboration, and relationship-management skills.
Knowledge of core responsibilities, tools, and practices associated with the potential opportunity.
Strong communication, organization, and problem-solving capabilities.
Education, credentials, licensing, or certifications appropriate to the specific opportunity.

Nice To Haves

Depth of relevant experience and technical or functional knowledge.
Experience supporting complex work, clients, projects, or business relationships.
Leadership, client-facing, sales, technical, project, or operational responsibilities.
Experience with Microsoft Office and other systems or tools relevant to the opportunity.
Geographic availability and ability to meet the work-mode expectations of the specific opportunity.

Responsibilities

Manage a book of business, meet performance requirements, and help ensure no liability.
Deliver outstanding client service, anticipate client needs, and respond promptly.
Lead the account team with a strong work ethic and positive attitude.
Direct Account Coordinators’ daily activities, assign tasks, and monitor execution.
Identify and act on sales opportunities to grow IOA’s business.
Manage new-business setup, including gathering data and creating client files.
Manage renewals, verify client data, liaise with clients and carriers, and conduct meetings.
Build and improve client relationships, seek feedback, and implement improvements.
Advocate for clients and carriers to achieve beneficial outcomes.
Identify and implement value-added solutions for clients.
Compile, analyze, and report client plan-performance data while maintaining data accuracy.
Develop and maintain positive carrier relationships.
Support team training, promote a positive work environment, and seek improvement.
Maintain transparent communication with Producers and team members.
Ensure adherence to company policies and industry standards.
Demonstrate integrity and leadership and champion IOA’s core values.