Employee Benefits Senior Account Manager/ Account Executive- Future Opportunities

Insurance Office of America • Palm Bay, FL

7d

About The Position

This is a future-opportunities talent-pipeline posting for experienced Employee Benefits professionals. Depending on a candidate’s experience, interests, location, and business needs, future opportunities may include Senior Account Manager and Account Executive roles, with a book focus on level-funded, self-funded, and stop-loss benefits. An immediate opening may not be available; IOA may contact applicants when a suitable opportunity arises or to arrange an introductory conversation.

Both potential roles involve managing a book of business, delivering responsive client service, leading account-team activities, identifying business-growth opportunities, setting up new business, and managing renewals. They also involve building client and carrier relationships, advocating for clients and carriers, identifying value-added solutions, analyzing and reporting plan-performance data, supporting team development, communicating with Producers and colleagues, complying with company policies and industry standards, and championing IOA’s values. Work mode may be remote or hybrid, and location may vary based on business need.

The salary ranges depend on the specific opportunity, experience, skills, and geographic location: $80,000–$125,000 annually for Senior Account Manager opportunities and $95,000–$150,000 annually for Account Executive opportunities.

Requirements

• Relevant experience within the applicable job family or talent area.
• Strong service, collaboration, and relationship-management skills.
• Knowledge of the core responsibilities, tools, and practices associated with the potential opportunities.
• Strong communication, organization, and problem-solving capabilities.
• Appropriate education, credentials, licensing, or certifications based on the specific opportunity.

Nice To Haves

• Experience supporting complex work, clients, projects, or business relationships.
• Leadership, client-facing, sales, technical, project, or operational responsibilities.
• Experience with Microsoft Office and other systems or tools relevant to the opportunity.
• Geographic availability and ability to meet the work-mode expectations of the specific opportunity.
• Depth of relevant experience and technical or functional knowledge.

Responsibilities

• Manage a book of business while meeting performance requirements and avoiding liability.
• Deliver outstanding client service, anticipate client needs, and respond promptly.
• Lead the account team and direct Account Coordinators’ daily activities, including assigning tasks and monitoring execution.
• Identify and pursue sales opportunities to grow IOA’s business.
• Manage new-business setup, including gathering data and creating client files.
• Manage renewals, verify client data, liaise with clients and carriers, and conduct meetings.
• Build and improve client relationships, seek feedback, and implement improvements.
• Advocate for clients and carriers to achieve beneficial outcomes.
• Identify and implement value-added solutions for clients.
• Compile, analyze, and report client plan-performance data and maintain data accuracy.
• Develop and maintain positive carrier relationships.
• Support team training, promote a positive work environment, and seek improvement.
• Maintain transparent communication with Producers and team members.
• Ensure adherence to company policies and industry standards.
• Demonstrate integrity and leadership and champion IOA’s core values.

Benefits

• Competitive salaries and bonus potential.
• Company-paid health insurance.
• Paid holidays, vacation, and sick time.
• 401(k) with employer match.
• Opportunities for professional growth and career progression.
• A respectful culture that supports work-life balance.
• Commitment to community service.
• Supportive teammates and a rewarding work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed