Emergency Services Supervisor (6am-6pm)

Erickson Senior Living • Highland Springs, TX

11d • Onsite

About The Position

The Emergency Services Supervisor oversees security and emergency services for Highland Springs, a gated retirement community. The role ensures program and procedural compliance, oversees quality assurance and improvement, conducts investigations, provides training, and offers administrative support. The supervisor is responsible for community security, safety programs, emergency preparedness, incident documentation, and day-to-day leadership of employees. The position is scheduled 6 a.m. to 6 p.m. Compensation starts at $26.00 per hour, commensurate with experience.

Requirements

• Must be at least 21 years old.
• Minimum of 2 years of experience in public safety supervisory work (Fire/EMS/Law Enforcement) or comparable supervisory experience.
• Minimum of 1 year of experience working in an Emergency Responder role.
• Current valid driver’s license.

Responsibilities

• Ensure community security through gatehouse operations, patrols, access control, visitor and contractor registration, key management, and other programs.
• Monitor safety programs, including Security Department safety inspections, workplace accident responses, hazard communication programs, and respiratory mask fit testing programs.
• Partner with the SES Manager to update and maintain Emergency Preparedness Plans.
• Ensure completion of incident reports and daily shift reports, and respond to calls for service.
• Assist with hiring, training, coaching, and counseling employees.
• Establish schedules, review and approve timesheets, and complete performance evaluations.
• Provide daily leadership, supervision, motivation, and communication to direct and indirect reports.
• Ensure program and procedural compliance, oversee quality assurance and improvement, conduct investigations, provide training, and offer administrative support.

Benefits

• Medical, dental, and vision packages.
• Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• Paid time off plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for team members age 18 and over, with a company 3% match.
• Onsite medical centers providing wellness visits and sick care for team members over 18 years of age.
• 30% discount on food and drinks at on-site dining venues, plus discounted healthy-choice meal options.
• Growth opportunities as the company opens new communities and expands existing ones.
• Flexibility and work-life balance.
• Opportunities to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed