Emergency Services Supervisor (6am-6pm)

Erickson Senior Living•Highland Springs, KY
•Onsite

About The Position

Highland Springs by Erickson Senior Living is hiring a Supervisor of Security and Emergency Services for its gated retirement community in North Dallas, Texas. The role oversees program and procedural compliance, quality assurance and improvement, investigations, training, and administrative support. The supervisor is responsible for community security and safety programs, supports emergency preparedness, and leads security and emergency services employees.

Requirements

  • Must be at least 21 years old.
  • Minimum of 2 years of experience in public safety supervisory work (Fire/EMS/Law Enforcement) or comparable supervisory experience.
  • Minimum of 1 year of experience working in an Emergency Responder role.
  • Current valid driver’s license.

Responsibilities

  • Ensure community security through gatehouse operations, patrols, access control, visitor and contractor registration, key management, and other programs.
  • Monitor safety programs, including Security Department safety inspections, responses to workplace accidents, hazard communication programs, and respiratory mask fit testing programs.
  • Partner with the SES Manager to update and maintain Emergency Preparedness Plans.
  • Ensure completion of incident reports and daily shift reports, and respond to calls for service.
  • Assist with hiring, training, coaching, and counseling employees.
  • Establish schedules, review and approve timesheets, and complete performance evaluations.
  • Provide daily leadership, supervision, motivation, and communication to direct and indirect reports.
  • Conduct investigations and provide training and administrative support.

Benefits

  • Medical, dental, and vision packages.
  • Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
  • PTO plans.
  • Company-paid volunteer hours for eligible team members, in accordance with applicable state law.
  • 401(k) for team members age 18 and over with a 3% company match.
  • Onsite medical centers providing wellness visits and sick care for team members over 18.
  • 30% discount on food and drinks at onsite dining venues, plus discounted healthy-choice meal options.
  • Growth opportunities as the company opens new communities and expands existing ones.
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