The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing basic patient care and tasks, completing patient rounding, providing 1:1 patient safety companion service as needed, acting as a liaison between patient and nurse, and providing high-level customer service. The ED Tech is responsible for accurate and timely documentation, participating in handoff reports, performing delegated tasks after competency validation, collecting data, completing patient screenings, and promoting quality and safety by seeking to continually improve processes and systems to enhance patient care delivery. The position requires the ability to work independently, problem-solve, and resolve conflict while working under considerable stress, and to maintain knowledge of policies and procedures.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees