Emergency Department Technician (EDT) – Emergency Department (ED) – Mount Pleasant Hospital
About The Position
The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing basic patient care and tasks such as care and comfort, vital sign measurement, personal care and hygiene, assisting with mobility, performing lab draws, ECGs, basic wound care, and other unit-based specialty duties under the direction of an RN. The technician will also complete patient rounding, provide 1:1 patient safety companion services as needed, and act as a liaison between the patient and nurse to report changes and concerns. High level customer service is expected for all patients, families, providers, visitors, and employees. Accurate, precise, and timely documentation is required as applicable to patient care. The role also includes participating in handoff reports, performing delegated tasks after competency validation, collecting data within scope, and completing patient screenings. Promoting quality and safety by seeking to continually improve processes and systems to enhance patient care delivery is essential. The technician must demonstrate the ability to work independently, problem-solve, and resolve conflict while working under considerable stress, and maintain knowledge of policies and procedures.
Requirements
- High School Diploma or GED (required)
- BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
- Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)
- Computer Literacy
- Monitor patient conditions during treatment
- Inform medical professional regarding patient conditions and care
- Record patients’ medical history
- Sterile Field step
- CPR
- Straight Urine Catheterization
- Ear Irrigation
- Patient positioning
- Patient transport
- Customer service
- Patient care
- Phlebotomy
- Perform EKG
- Splinting
- Wound care
- Obtaining vital signs, including manual blood pressure
- Attention to detail
- Problem solving
- Working independently
- Working under pressure
- Critical thinking
- Communication
- Teamwork
- Conflict resolution
- Active listening
- Relationship building
- Empathy
Nice To Haves
- Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)
Responsibilities
- Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
- Completes patient rounding as assigned.
- Provides 1:1 patient safety companion service as needed.
- Acts as liaison between patient and nurse to report changes and concerns.
- Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.
- Provides accurate, precise, timely documentation as applicable to patient care.
- Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
- Performs delegated tasks once competency has been validated.
- Collects data, within scope.
- Completes patient screenings as applicable.
- Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
- Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
- Maintains knowledge of policies and procedures.
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, and short- and long-term disability
- Tuition assistance, professional development and continuing education support
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
