About The Position

The Emergency Department Technician (EDT) provides direct patient care under the guidance of a Registered Nurse (RN) or designated healthcare professional. This role operates in accordance with federal, state, and local regulations, and within the policies, procedures, and guidelines of Bon Secours Mercy Health. Key responsibilities include basic patient care, vital sign measurement, personal care, assisting with mobility, performing lab draws, ECGs, and basic wound care. The EDT also completes patient rounding, provides 1:1 patient safety companion service, acts as a liaison between patient and nurse, and ensures high-level customer service. Accurate, precise, and timely documentation is essential, as is participation in handoff reports. The position requires the ability to work independently, problem-solve, and resolve conflict under stress, while continuously seeking to improve processes for enhanced patient care delivery. This is a part-time position with 24 scheduled weekly hours, working evenings/nights.

Requirements

  • High School Diploma or GED
  • Computer Literacy
  • Monitor patient conditions during treatment
  • Inform medical professional regarding patient conditions and care
  • Record patients’ medical history
  • Sterile Field step
  • CPR
  • Straight Urine Catheterization
  • Ear Irrigation
  • Patient positioning
  • Patient transport
  • Customer service
  • Patient care
  • Phlebotomy
  • Perform EKG
  • Splinting
  • Wound care
  • Obtaining vital signs, including manual blood pressure
  • Attention to detail
  • Problem solving
  • Working independently
  • Working under pressure
  • Critical thinking
  • Communication
  • Teamwork
  • Conflict resolution
  • Active listening
  • Relationship building
  • Empathy

Nice To Haves

  • BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
  • Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)
  • Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)

Responsibilities

  • Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
  • Completes patient rounding as assigned.
  • Provides 1:1 patient safety companion service as needed.
  • Acts as liaison between patient and nurse to report changes and concerns.
  • Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.
  • Provides accurate, precise, timely documentation as applicable to patient care.
  • Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
  • Performs delegated tasks once competency has been validated.
  • Collects data, within scope.
  • Completes patient screenings as applicable.
  • Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
  • Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
  • Maintains knowledge of policies and procedures.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, and short- and long-term disability
  • Tuition assistance, professional development and continuing education support
  • Excellent benefits package for our full-time employees
  • Several options for health plans
  • Generous retirement plan
  • Educational opportunities to further your career

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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