Emergency Department Technician (EDT) – Emergency Department (ED) – Bon Secours St. Francis Hospital

Roper St. Francis Healthcare•Charleston, SC

16h•Onsite

About The Position

The ED Tech provides direct patient care under the guidance of a RN or designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing basic patient care and tasks, completing patient rounding, providing 1:1 patient safety companion service as needed, acting as a liaison between patient and nurse, providing high-level customer service, and ensuring accurate and timely documentation. The position also requires performing delegated tasks once competency is validated, collecting data, completing patient screenings, promoting quality and safety, and demonstrating the ability to work independently, problem-solve, and resolve conflict under stress. Maintaining knowledge of policies and procedures is essential.

Requirements

High School Diploma or GED (required)
BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
Computer Literacy
Monitor patient conditions during treatment
Inform medical professional regarding patient conditions and care
Record patients’ medical history
Sterile Field step
CPR
Straight Urine Catheterization
Ear Irrigation
Patient positioning
Patient transport
Customer service
Patient care
Phlebotomy
Perform EKG
Splinting
Wound care
Obtaining vital signs, including manual blood pressure
Attention to detail
Problem solving
Working independently
Working under pressure
Critical thinking
Communication
Teamwork
Conflict resolution
Active listening
Relationship building
Empathy

Nice To Haves

Current certification for Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assisting (preferred)
Previous experience working as a Patient Care Tech, within a nursing support role or previous healthcare experience or second year nursing student from a Registered Nurse (RN) program (preferred)

Responsibilities

Provides basic patient care and tasks to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, assists with mobility, performs lab draws, ECG’s, basic wound care, and other unit-based specialty duties under the direction of an RN.
Completes patient rounding as assigned.
Provides 1:1 patient safety companion service as needed.
Acts as liaison between patient and nurse to report changes and concerns.
Provides high level customer service to all patients, patient's families, community providers, visitors, and employees.
Provides accurate, precise, timely documentation as applicable to patient care.
Participates in handoff report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
Collects data, within scope.
Completes patient screenings as applicable.
Promotes quality and safety by seeking to continually improve the processes and systems to enhance patient care delivery.
Demonstrates the ability to work independently, problem solve, and be able to resolve conflict while working under considerable stress.
Maintains knowledge of policies and procedures.