Emergency Department Technician - ECC Emergency Care

CHRISTUS Health•San Antonio, TX

About The Position

The Emergency Department Technician uses skills and knowledge across several areas, including ED technician, patient registrar, unit clerk, and monitor technician. Under a registered nurse’s supervision, the technician performs a variety of delegated tasks and assists nursing staff with patient care within their training, competence, and skill. The technician follows hospital policies and procedures and helps maintain a clean, organized, adequately stocked, and safe patient environment. The role also includes clerical and patient registration duties. Under the direction of a registered nurse, the technician may serve as a unit receptionist, transcribe orders, request patient-care items, and help maintain patient, unit, and hospital records. As a registrar, the technician greets patients, supports their comfort while they wait, enters demographic, insurance, and financial information, and retrieves or compiles reports. The technician demonstrates CHRISTUS Health’s CORE values and performs other duties as assigned.

Requirements

A High School Diploma or GED is preferred.
Completion of one of the following educational programs, or previous CHRISTUS Emergency Technician experience, is required: Nursing Assistant program, Medical Assistant program, Basic EMT program, Intermediate EMT program, PT Care Tech program, or military basic combat training and Advanced Individual Training for military medics.
BLS certification is required.
Must maintain one of the following: a Certified Nursing Assistant license in the state of employment, Certified Medical Assistant certification, Certified Patient Care Tech certification, or Emergency Medical Technician (EMT) national registry or state license.
Required certifications must be obtained within the designated time frame under the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

One to two years of patient-care experience in an acute-care hospital, emergency department, EMT field/Emergency Care, or military medic setting is preferred.
A High School Diploma or GED is preferred.

Responsibilities

Meet the expectations of the applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Assist with patient admissions, transfers, and discharges.
Observe patients within the scope of training, recognize changes in patient status, and report findings to the registered nurse.
Escort stable patients to other departments as required.
Clean, obtain, and return equipment and supplies; assist with ordering and maintaining stock items.
Maintain competency in procedures such as venipuncture, splinting, staple and suture removal, nonsterile dressing changes, peak expiratory flow measurement, pulse oximetry, and crutch training.
Set up for Emergency Department procedures and assist the registered nurse as directed.
As delegated by the registered nurse, operate patient monitoring equipment; record rhythm strips; perform 12-lead EKGs, biomarker tests, and glucometer readings.
Perform phlebotomy, collect ordered laboratory specimens, and insert saline locks under the registered nurse’s direction.
Provide assigned patient care that meets the population-specific and developmental needs of patients, adapting assessment, treatment, and care methods to individual physical, psychosocial, cultural, age-specific, and other developmental needs.
Under the registered nurse’s direction, perform clerical and non-nursing unit duties, including reception, order transcription, requesting patient-care items, and maintaining patient, unit, and hospital records.
Greet arriving patients in a friendly, courteous, and professional manner and follow customer-service principles and departmental expectations.
Show concern for patient problems and help ensure patient comfort while patients wait to be registered or seen by a provider.
Enter required demographic, insurance, and financial information in the computer system.
Compile or retrieve scheduled reports from the computer system.
Demonstrate adherence to CHRISTUS Health CORE values.
Perform other duties as assigned.