Patient Care Technician Emergency Department

Allina Health System•Faribault, MN
•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. Its mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. The organization emphasizes whole-person care, employee well-being, and career development. Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care in the Emergency Department. The role includes collecting and documenting patient health information, assisting with daily living activities and mobility, responding to call lights, performing clerical and patient-flow duties, and helping maintain a safe care environment. This position is 0.75 FTE, or 60 hours per two-week pay period, with 12-hour day/night shifts, every-third-weekend rotation, and every-third-holiday rotation.

Requirements

  • Must be at least 18 years old, or 17 years old with a high school diploma or GED.
  • Must meet one of the following: complete one semester of clinical rotations in an accredited nursing program; successfully complete a Certified Nursing Assistant program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient care experience.
  • Must hold current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.
  • In Wisconsin, must retain CNA registration.

Responsibilities

  • Observe, collect, and document patient health-status data and measurements, including temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
  • Immediately report observations or health-status data outside normal limits, or significant changes, to the Registered Nurse.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, as directed by the Registered Nurse.
  • Perform assigned personal care and interventions, documenting according to guidelines and completing procedures according to their critical elements.
  • Assist patients, family members, and visitors with wayfinding in the unit and facility.
  • Assist with patient transfers, movement, rooming, ambulation, positioning, and range of motion according to activity orders and patient needs.
  • Answer call lights promptly for assigned and other patients.
  • Support patient comfort, skin integrity, and population-specific needs.
  • Complete admission, discharge, and transfer functions according to system workflow.
  • Distribute and set up water, snacks, and patient trays, and assist patients as needed.
  • Perform clerical duties, assist with patient registration, and accurately and promptly process physician orders.
  • Document relevant patient information and care thoroughly to support accurate billing.
  • Transport medication from the unit tube system to a secure location in accordance with facility standards.
  • Clarify, communicate, prioritize, and transcribe written orders according to the Electronic Medical Record system workflow.
  • May order, validate, and store supplies and patient education materials.
  • May print Release of Information packets for discharge to nursing homes or other facilities, review authorization forms with patients, and obtain signatures when applicable.
  • Schedule procedures and appointments as needed.
  • Promote a safe environment for patients, visitors, and employees; use proper equipment and body mechanics during transfers, lifts, and transports.
  • Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to policies, procedures, and manufacturer directions.
  • Participate in quality-improvement activities to evaluate and improve patient care.
  • May identify, segregate, and dispose of hazardous waste, maintain container integrity, and follow emergency procedures for spills, fires, and evacuations.
  • Perform other duties as assigned.

Benefits

  • Medical and dental benefits
  • PTO and time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools
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