Patient Care Technician Emergency Department

Allina Health • Hastings, NE

2d • $22 - $29 • Onsite

About The Position

Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care in the Emergency Department. The role includes collecting and documenting patient health-status information, assisting with activities of daily living and mobility, responding to call lights, and performing clerical and patient-flow duties. The technician helps maintain a safe and comfortable care environment, follows established procedures and documentation workflows, and contributes to quality improvement. This is a permanent night-shift position with 12-hour shifts, 30 hours per week (0.75 FTE), and an every-third-weekend rotation.

Requirements

• Meet one age requirement: at least 18 years old, or 17 years old with a high school diploma or GED.
• Meet one patient-care preparation requirement: completion of one semester of clinical rotations with an accredited nursing program; successful completion of a Certified Nursing Assistant program; completion of the Allina Health Nursing Assistant Academy Program; NREMT certification upon hire; or previous direct patient care experience.
• Meet at least one BLS requirement: current American Heart Association BLS certification, current American Red Cross BLS certification, or completion of Allina in-house BLS training within 30 days of hire.
• Ability to perform medium work, lifting up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

• Observe, collect, and document patient health-status data, including measurements such as temperature, pulse, blood pressure, respirations, weight, and intake and output.
• Immediately report observations or health-status data outside normal limits, or significant changes, to the Registered Nurse.
• Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, under Registered Nurse direction.
• Perform assigned personal care and other interventions according to procedure requirements and documentation guidelines.
• Respond promptly to call lights for assigned and other patients.
• Assist with patient ambulation, transfers, positioning, range of motion, movement, rooming, and maintaining skin integrity and comfort.
• Help patients, family members, and visitors navigate the unit and facility.
• Complete admission, discharge, and transfer functions according to system workflow.
• Distribute and set up water, snacks, and patient trays, and assist patients as needed.
• Perform clerical duties, assist with patient registration, process physician orders, and clarify, communicate, prioritize, and transcribe written orders through the Electronic Medical Record workflow.
• Document relevant patient information and care accurately and promptly to support billing.
• Transport medication from the unit tube system to a secure location in accordance with facility standards.
• Order, validate, and store supplies and patient education materials as needed.
• Print Release of Information packets for discharge to nursing homes or other facilities as needed; review authorization forms with patients and obtain signatures when applicable.
• Schedule procedures and appointments as needed.
• Promote a safe environment for patients, visitors, and employees; use appropriate equipment and body mechanics during lifts, transfers, and transports.
• Report environmental risks and equipment malfunctions to a supervisor and use equipment according to policies, procedures, and manufacturer directions.
• Participate in quality improvement activities to evaluate and improve patient care.
• Handle hazardous waste as needed, including identifying, segregating, and disposing of it and following emergency response procedures.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits for navigating the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, personal coaching, and tools

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED