Patient Care Technician Emergency Department

Allina Health•Faribault, MN
•$21 - $28•Onsite

About The Position

Under the direct supervision of a Registered Nurse or Physician, the Patient Care Technician provides basic direct and indirect patient care in the Emergency Department. The role includes collecting and documenting vital signs and other health-status information, answering call lights, assisting patients with activities of daily living and transfers, and performing clerical and registration duties. The position is .75 FTE (60 hours per two-week pay period), with 12-hour evening/night shifts and every-third-weekend and every-third-holiday rotations.

Requirements

  • Meet one of the following age requirements: be at least 18 years old, or be 17 years old with a high school diploma or GED.
  • Meet one of the following qualifications: complete one semester of clinical rotations in an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient care experience.
  • Meet one of the following BLS requirements: current certification from the American Heart Association; current certification from the American Red Cross; or completion of Allina in-house BLS training within 30 days of hire.
  • Wisconsin requires PCTs to retain CNA registration.
  • Ability to lift up to 32 pounds occasionally and up to 25 pounds frequently, consistent with the Allina Safe Patient Moving Policy.

Responsibilities

  • Observe, collect, and document patient health-status data and measurements, including temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
  • Immediately report observations or health-status changes outside normal limits to the Registered Nurse.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, under Registered Nurse direction.
  • Perform assigned personal care and other interventions, following documentation guidelines and procedure requirements.
  • Answer patient call lights promptly for assigned and other patients.
  • Assist patients, family members, and visitors with wayfinding; assist with patient transfers, movement, rooming, ambulation, positioning, and range of motion as appropriate.
  • Maintain patient skin integrity, comfort, and population-specific needs.
  • Complete admission, discharge, and transfer functions according to system workflows.
  • Distribute and set up water, snacks, and patient trays and assist patients as needed.
  • Perform clerical duties, assist with patient registration, and process physician orders accurately and promptly.
  • Document relevant patient information and care to support accurate billing.
  • Transport medication from the unit tube system to a secure location according to facility standards.
  • Clarify, communicate, prioritize, and transcribe written orders according to the Electronic Medical Record system workflow.
  • May order, validate, and store supplies and patient education materials; print Release of Information packets; review authorization forms and obtain signatures; and schedule procedures or appointments.
  • Help maintain a safe environment for patients, visitors, and employees; use proper equipment and body mechanics during lifts, transfers, and transports.
  • Report environmental risks and equipment malfunctions to a supervisor, and use equipment according to policies, procedures, and manufacturer directions.
  • Participate in quality-improvement activities to evaluate and improve patient care.
  • May handle hazardous waste, including identifying, segregating, and disposing of it and following emergency response procedures.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage
  • PTO/time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Well-being dollars, well-being navigators, programs, activities, resources, and personal coaching
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