Patient Care Technician Emergency Department

Allina Health System • Faribault, MN

1d

About The Position

The Patient Care Technician provides basic direct and indirect patient care under the direct supervision of a Registered Nurse or Physician. Work includes collecting and documenting vital signs and other health-status data, responding to call lights, assisting patients with activities of daily living and mobility, and completing clerical and patient-registration duties. The role is in the Emergency Department and includes a 12-hour evening/night shift, with a rotation every third weekend and every third holiday. The position is .75 FTE, or 60 hours per two-week pay period.

Requirements

• Must be at least 18 years old, or 17 years old with a high school diploma or GED.
• Must meet one of these qualifications: completion of one semester of clinical rotations with an accredited nursing program; successful completion of a Certified Nursing Assistant (CNA) program; completion of the Allina Health Nursing Assistant Academy Program; NREMT certification upon hire; or previous direct patient care experience.
• Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.
• Wisconsin positions require the Patient Care Technician to retain CNA registration.

Responsibilities

• Observe, collect, measure, and document patient health-status data, including temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
• Immediately report observations or health-status data outside normal limits or significant changes to the RN.
• Assist patients with activities of daily living, including toileting, bathing, dressing, eating, grooming, and hygiene, as directed by the Registered Nurse.
• Perform assigned personal care and interventions, following documentation guidelines and the critical elements of each procedure.
• Assist patients, family members, and visitors with wayfinding in the unit and facility.
• Assist with patient transfers, movement, rooming, ambulation, positioning, and range-of-motion activities according to orders and patient needs.
• Answer patient call lights promptly for assigned and other patients.
• Support skin integrity, personal comfort, and population-specific patient needs.
• Complete admission, discharge, and transfer functions according to system workflow.
• Distribute and set up water, snacks, and patient trays, and assist patients as needed.
• Perform clerical duties and assist with patient registration.
• Process physician orders accurately and promptly; clarify, communicate, prioritize, and transcribe written orders according to the Electronic Medical Record workflow.
• Document relevant patient information and care thoroughly to support accurate billing.
• Transport medication from the unit tube system to a secure location in accordance with facility standards.
• Order, validate, and store supplies and patient education materials as needed.
• Print Release of Information packets for discharge to nursing homes or other facilities as needed; review authorization forms, explain them to patients, and obtain signatures when applicable.
• Schedule procedures and appointments as needed.
• Promote a safe environment for patients, visitors, and employees; use proper equipment and body mechanics to prevent injury during transfers, lifts, and transports.
• Report environmental risks and equipment malfunctions to a supervisor and use equipment according to applicable policies, procedures, and manufacturer directions.
• Participate in quality-improvement activities to evaluate and improve patient care.
• Handle hazardous waste when needed, including identifying, segregating, and disposing of it; maintaining container integrity; and knowing spill, fire, and evacuation response procedures.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits
• PTO and time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support and assistance navigating the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed