Patient Care Technician Emergency Department

Allina Health•Faribault, MN
•$21 - $28•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The organization’s mission is to provide exceptional care by preventing illness, restoring health, and providing comfort, while investing in the well-being and careers of its employees. The Patient Care Technician works in the Emergency Department under the direct supervision of a Registered Nurse or Physician, providing basic direct and indirect patient care. The position is 0.75 FTE, or 60 hours per two-week pay period, on 12-hour day/night shifts, with every-third-weekend and every-third-holiday rotations. The role also includes clerical and patient-registration duties, documentation, and support for patient flow and safe care.

Requirements

  • Meet one of the following age requirements: be at least 18 years old, or be 17 years old with a high school diploma or GED.
  • Meet one of the following patient-care preparation requirements: complete one semester of clinical rotations in an accredited nursing program; successfully complete a Certified Nursing Assistant (CNA) program; complete the Allina Health Nursing Assistant Academy Program; hold NREMT certification upon hire; or have previous direct patient-care experience.
  • Meet one of the following BLS requirements: current certification from the American Heart Association, current certification from the American Red Cross, or Allina in-house BLS training within 30 days of hire.
  • Wisconsin positions require retention of CNA registration.
  • Ability to meet the physical demands of medium work, including lifting up to 32 pounds occasionally and up to 25 pounds frequently.

Responsibilities

  • Observe, collect, and document patient health-status data and measurements, including temperatures, radial pulses, blood pressures, respirations, weights, and intake and output.
  • Immediately report observations or health-status data outside normal limits or significant changes to the RN.
  • Assist patients with activities of daily living, including toileting, bathing, dressing, and eating, as directed by the Registered Nurse.
  • Document care and other relevant patient information according to guidelines and to support accurate billing.
  • Perform assigned personal-care interventions and complete interventions according to procedure requirements.
  • Assist patients, families, and visitors with wayfinding; assist with patient transfers, movement, and rooming.
  • Answer patient call lights promptly for assigned and other patients.
  • Assist with grooming and hygiene, skin integrity, personal comfort, and population-specific patient needs.
  • Complete admission, discharge, and transfer functions according to system workflow.
  • Distribute and set up water, snacks, and patient trays, and assist patients as needed.
  • Assist with ambulation, transfers, positioning, and range of motion according to activity orders and patient needs.
  • Perform clerical duties, assist with patient registration, and process physician orders accurately and promptly.
  • Clarify, communicate, prioritize, and transcribe written orders according to the Electronic Medical Record workflow.
  • Transport medication from the unit tube system to a secure location according to facility standards.
  • Order, validate, and store supplies and patient education materials as needed.
  • Print Release of Information packets for discharge to nursing homes or other facilities as needed.
  • Review and explain authorization forms and obtain signatures when applicable.
  • Schedule procedures and appointments as needed.
  • Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to a supervisor.
  • Protect patients and others from injury during transfers, lifts, and transports by using proper equipment and body mechanics.
  • Use equipment according to policies, procedures, and manufacturer directions or standards.
  • Participate in quality-improvement activities to evaluate and improve patient care.
  • Handle hazardous waste as needed, including identifying, segregating, and disposing of it, maintaining container integrity, and knowing emergency response procedures for spills, fires, and evacuations.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage
  • PTO/time away
  • Retirement savings plans
  • Life insurance
  • Short-term and long-term disability
  • Voluntary benefits, including vision, legal, and critical illness coverage
  • Tuition reimbursement or continuing medical education, as applicable
  • Student loan support benefits for navigating the Federal Public Service Loan Forgiveness Program
  • Well-being resources, including well-being dollars, dedicated navigators, programs, activities, articles, videos, personal coaching, and tools
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