Email Marketing Specialist, Early Career

Midland Credit Management, an Encore Capital Group Company•San Diego, CA

1d•$70,304 - $72,000

About The Position

MCM is hiring an Email Marketing Specialist to join its Digital Marketing team. This early-career role is suited to a recent college graduate with 1–2 years of email experience. The team values speed, multitasking, continuous improvement, and achieving goals while digitally transforming the company. The position requires collaboration, curiosity about data, investigative skills, and effective communication with consumers through email. Applicants must have current authorization to work in the United States on a full-time basis. The specialist will support email marketing strategy and campaign execution, ensure compliance with email regulations, monitor and report on campaign performance, and use SQL and reporting tools to validate audiences and investigate data issues. The role also involves optimizing email design and rendering, proofreading, maintaining email proofs and an email library, researching campaign and customer engagement trends, and collaborating with analytics, data, and other cross-functional teams. The specialist will help troubleshoot platform issues, develop campaign reports and dashboards, and investigate and document delivery, data, segmentation, and performance problems. The advertised annual salary is $70,304–$72,000, with the amount dependent on office location, relevant experience, skills, and competencies. The employer describes benefits and programs including incentives or annual bonuses, paid training and development, tuition assistance, healthcare plans, fitness and wellness programs, paid volunteer time, retirement savings, paid family leave and related support, paid and floating holidays, and paid time off.

Requirements

Bachelor’s degree in marketing, advertising/public relations, communications, analytics, or a related field.
Excellent communication, proofreading, and writing skills.
Strong attention to detail and organizational skills.
1–2 years of B2C marketing experience.
Good understanding of email regulations, best practices, and compliance across international regulatory regimes.
Familiarity with content and layout design tools.
Experience using SQL for data analysis, audience validation, troubleshooting, and reporting.
Familiarity with HTML and a content management system (CMS).
Familiarity with marketing automation platforms.
Strong analytical and problem-solving skills, including the ability to interpret campaign performance data and translate findings into actionable recommendations.
Current authorization to work in the United States on a full-time basis.

Nice To Haves

B2C marketing experience in financial services or fintech.
Email marketing experience.

Responsibilities

Contribute to and support the overall email marketing strategy.
Comply with email marketing laws and regulations.
Monitor, analyze, and report on email campaign performance, including engagement and conversion metrics, and identify trends and optimization opportunities.
Use SQL and reporting tools to validate campaign audiences, investigate data issues, and support campaign performance analysis.
Ensure email designs and layouts are optimized and user- and mobile-friendly.
Proofread emails for clarity, grammar, and spelling.
Create email proofs and maintain the email library.
Perform user acceptance testing and email rendering tests across devices, email clients, and ISPs.
Research content, customer engagement trends, and campaign performance data to improve email effectiveness and business outcomes.
Collaborate with analytics, data teams, and other cross-functional partners.
Assist with internal technical support and troubleshooting, and submit tickets to Pega, SendGrid, and Marketo.
Develop an understanding of MCM consumer data, customer segmentation, and systems of record, using data insights to improve targeting and campaign effectiveness.
Create and maintain campaign performance reports and dashboards.
Investigate and document email delivery, data, segmentation, and campaign performance issues; identify root causes and drive resolution with cross-functional teams.

Benefits

Employees are eligible for monthly incentives or an annual bonus.
Paid training and development programs, including MCM Academy.
Tuition assistance for job-related degrees or coursework.
Comprehensive healthcare plans and options.
Fitness membership reimbursements and wellness programs.
Up to eight hours of paid time off each year for volunteering, plus volunteer grants and matching financial donations up to US$2,500 per employee annually.
Retirement savings program.
Company-paid leave for a new arrival, new-parent flexible time, and child backup care options.
Company-sponsored team-building events.
Paid and floating holidays and generous paid time off.