Email Marketing Specialist (Klaviyo)

Super Speciosa

22h • Remote

About The Position

Super Organics is a portfolio of fast-growing wellness and supplement brands, based in Fort Lauderdale, Florida, with more than 10 years in the supplement business. The company values quality, transparency, and serving its customers. Its brands have distinct voices and audiences, and email is a key customer communication channel.

The Email Marketing Specialist is a hands-on role responsible for building and running Klaviyo campaigns and automated flows across several brands, resolving technical issues, and keeping the email calendar on schedule. The role includes writing email copy, briefing designers, and managing creative turnaround, as well as optimizing performance and deliverability. The company is seeking someone interested in growing with the business long-term and working closely with the Retention & Lifecycle Manager on the monthly promotional calendar and product launches.

Requirements

• Fluency in written and spoken English.
• Availability during business hours, 8 AM to 5 PM EST.
• At least 3 years of hands-on Klaviyo experience, ideally with DTC e-commerce, CPG, or supplement brands.
• Deep technical Klaviyo knowledge, including flow logic, conditional splits, segment building, dynamic content and template tags, custom properties, and integration troubleshooting.
• Working knowledge of HTML/CSS for email.
• Experience with Klaviyo and Shopify integrations.
• Strong copywriting skills and ability to write in several brand voices.
• Experience briefing and managing designers or creative contributors.
• Solid understanding of email deliverability basics, including SPF/DKIM/DMARC, list hygiene, and engagement-based sending.
• Ability to read performance data and turn it into next steps.
• Organization and self-direction, with the ability to manage several brands and deadlines at once.

Nice To Haves

• Experience with subscription apps.
• Klaviyo SMS experience.
• Klaviyo certification.
• Experience in a regulated or compliance-heavy product category.
• Experience in the kratom niche.

Responsibilities

• Build, launch, and optimize Klaviyo automated flows, including welcome, abandoned cart and checkout, browse abandonment, post-purchase, replenishment, winback, and sunset flows.
• Manage subscription-related flows, including failed-payment, cancellation winback, and upcoming billing reminder flows.
• Set up and schedule campaigns across multiple brands, including segmentation, A/B testing, send-time strategy, and pre-send quality assurance.
• Troubleshoot technical issues involving triggers, flow filters, conditional splits, dynamic content, template tags, custom properties and metrics, and Shopify or subscription-app integrations.
• Code and edit email templates with HTML/CSS when the drag-and-drop editor is insufficient.
• Write subject lines, preview text, and email body copy that fits each brand’s voice and complies with relevant guidelines.
• Brief graphic designers on campaigns and emails, assign tasks, manage turnaround, and review final assets.
• Maintain list health and deliverability through list hygiene, suppression, engagement-based segmentation, and inbox-placement monitoring.
• Report on campaign and flow performance, including revenue, conversion, click rate, and unsubscribes, and recommend future tests.
• Work with the Retention & Lifecycle Manager to execute the monthly promotional calendar and product launches.

Benefits

• Full-time, remote role.
• Weekly pay by direct deposit.
• Yearly raise based on performance.
• Ownership of flows and campaigns that go live, are tested, and drive measurable revenue.
• Variety across brands and audiences.
• Collaborative team that values craft and moves quickly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed