Email Marketing Coordinator

Crossway•Wheaton, IL
•$40,000 - $50,000

About The Position

The Email Marketing Coordinator oversees and executes Crossway’s email marketing activities under the direction of the Director of Marketing Operations. The role manages weekly email communications and newsletters, coordinates with the Content Marketing team on Daily Devotional emails, and works with marketing operations colleagues to identify demographics and segments for newsletter content. The coordinator also develops ideas to improve email engagement and list health, supports use of newsletters to promote Crossway products and resources, helps improve CRM capabilities, coordinates email graphics with the Creative Department as needed, and executes weekly Crossway+ promotional communications. The role requires commitment to Crossway’s publishing ministry and vision, a love for God’s Word and the church, and active participation in a local church. The position calls for a willing, service-oriented demeanor, creativity, energy, organization, timeliness, and excellence in execution.

Requirements

  • A college degree with 2 or more years of experience is preferred.
  • Strong communication skills.
  • Passion for excellence and attention to detail.
  • Organized, self-motivated, and interpersonal skills.
  • Commitment to Crossway’s publishing ministry and vision.
  • Love for God’s Word and the church.
  • Commitment to an evangelical, historic Reformation understanding of the Bible, the gospel, and Christian doctrine.
  • Genuine faith in Jesus Christ as Lord and Savior and active participation in a local church.
  • Pleasing personal demeanor and a willing, servant’s heart.
  • Creative, energetic, organized, timely, and committed to excellence in execution.

Nice To Haves

  • Experience with Asana or other project management tools.
  • Experience with Mailchimp.

Responsibilities

  • Oversee Crossway’s weekly email communications and newsletters under the leadership of the Director of Marketing Operations.
  • Work with the Content Marketing team to develop Crossway’s Daily Devotional emails.
  • Collaborate with marketing operations team members to identify target demographics and market segments for newsletter content.
  • Develop ideas to increase email engagement and improve the health of Crossway’s marketing email list.
  • Identify creative ways to use newsletters to promote books, Bibles, and digital resources.
  • Help improve CRM tools for storing customer data, segmentation, and engagement tracking under the Director of Marketing Operations’ direction.
  • Coordinate with the Creative Department on digital graphics for email marketing initiatives as necessary.
  • Execute weekly communications about Crossway+ promotions.
  • Perform other tasks as assigned by the Director of Marketing Operations.

Benefits

  • Comprehensive medical, dental, and vision plans for full-time employees after 30 days of employment, with employer contributions to costs.
  • Three medical plan options, with monthly family premiums ranging from $125 to $300.
  • Company-paid life, long-term disability, and short-term disability insurance for full-time employees.
  • Voluntary additional life insurance, paid by the employee.
  • Paid vacation and illness days for full-time employees; part-time employees accrue PTO based on hours worked.
  • 11 paid holidays for full-time employees; holiday pay for part-time employees depends on schedule.
  • Retirement plan participation with a 25% company match of up to $1,500 for full-time and part-time employees; temporary employees are not eligible.
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