Elite Stylist

Ulta Beauty, Inc.•Hopkinsville, KY

About The Position

The Elite Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. The stylist supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs hair and related beauty services, builds guest relationships and clientele, recommends appropriate products and services, supports store sales and events, and follows company and state safety and operating standards. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. Working conditions include continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, prolonged standing, and continuous coordination and manipulation of objects.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop capabilities in all service categories.
Proficiency using the equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time and understand their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
Follow established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.