Elite Stylist

Ulta Beauty, Inc.•Ankeny, IA

About The Position

The Elite Stylist engages with guests, consults on their hair-care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. It supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs hair and related beauty services, develops guest relationships and clientele, recommends products and services, and contributes to sales and store goals. The role also supports store events and promotions, follows service and safety protocols, maintains salon and store standards, and participates in required training. Work requires a flexible schedule that may include days, evenings, weekends, and holidays, along with continuous mobility and periods of standing during shifts.

Requirements

Cosmetology license.
Previous relevant work experience is required.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair and related beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and service productivity goals, and contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
Maintain prompt and regular attendance.
Consult with guests, develop guest relationships, and recommend appropriate retail products and services.
Serve walk-in and other guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and salesfloor.
Attend required trainings and meetings for ongoing professional development.
Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.